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Level 7 Diploma in Tourism and Hospitality Management

Final assessment and submission

THM705 · Organisational Behaviour in Tourism and Hospitality — Final

CourseTHM705
Week16 of 16
SemesterII
TutorOnline in the course chat

This week’s topics

Final assessment and submission

  1. Final coursework submission
  2. Assessment against all criteria

What you will be able to do

  • 1.1 Analyse the management structure of a tourism or hospitality organisation using models of organisational behaviour.
  • 1.2 Evaluate the objectives of a tourism or hospitality organisation.
  • 1.3 Critically evaluate how well the structure of an organisation helps it to achieve its objectives.
  • 2.1 Analyse the performance of an international tourism or hospitality organisation using company and market data.
  • 2.2 Recommend ways for an international tourism or hospitality organisation to modify its structure or objectives to increase its profitability.
  • 3.1 Critically review theories of cross-cultural management.
  • 3.2 Review the emergence of the cultural diversity concept and its implications for the tourism and hospitality workforce.
  • 3.3 Critically evaluate how tourism and hospitality organisations can implement models of cross-cultural human resource management.
  • 4.1 Review the emergence of international human resources management in tourism and hospitality organisations.
  • 4.2 Discuss the importance of leadership and management skills in the international tourism and hospitality industry.
  • 4.3 Critically analyse models of motivation and teamwork that are important to the tourism and hospitality industry.

Activity

Final assessment week: submission of the unit assignment.

Study materials

The teaching notes, exercises and videos of this week are in the student portal. Your portal is set up as soon as you receive final acceptance, so you can open them before the semester starts.
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

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Course plan
  • Week 1: Organisational Structure and Design in Hospitality
  • Week 2: Evaluating Organisational Objectives and Structural Fit
  • Week 3: Performance Analysis in International Tourism
  • Week 4: Structural Realignment for Profitability
  • Week 5: Theories of Cross-Cultural Management
  • Week 6: Workforce Cultural Diversity in Hospitality
  • Week 7: International Human Resource Management Implementation
  • Midterm: Midterm evaluation
  • Week 9: Global Leadership and Management Competencies
  • Week 10: Motivation and Retention in Service Organisations
  • Week 11: Team Dynamics and Teamwork Models
  • Week 12: Applying Organisational Behaviour in Tourism and Hospitalit…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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