This week’s topics
Organisational Structure and Design in Hospitality
- Mintzberg's structural configurations
- Functional versus matrix hotel structures
- Bureaucracy versus agile operating models
- Structural impacts on service delivery
- Lecture 27: MINZTBERG’S TYPOLOGY OF ORGANIZATIONAL STRUCTURE
- Lecture 28: STRENGTHS AND WEAKNESSES OF DESIGN CONFIGURATIONS
- Lecture 15: TYPES OF ORGANIZATIONAL STRUCTURE
What you will be able to do
- 1.1 Analyse the management structure of a tourism or hospitality organisation using models of organisational behaviour.
Activity
Start with this week’s 3 videos, then: Seminar, guided reading and a short written task: analyse the management structure of a tourism or hospitality organisation using models of organisational behaviour.
Study materials
Videos
- 6 Most Common Types of Organizational Structures (Pros & Cons) | From A Business Professor · YouTube · Business School 101 · 17 min · for registered students
- Organisation Structure: Matrix Structure · YouTube · Galton College · 9 min · for registered students
- Organisational Structure · YouTube · Galton College · 22 min · for registered students
- What is Bureaucracy? | Management Principles | From A Business Professor · YouTube · Business School 101 · 6 min · for registered students
Further resources
- MIT OpenCourseWare 15.320 Strategic Organizational Design (Spring 2011) · Reading · MIT OpenCourseWare, course · for registered students
- Organizational Behavior, ch. 16: Organizational Structure and Change · PDF · OpenStax, textbook chapter; pp. 469–496 · for registered students
- Introduction to Business 2e, ch. 7.1–7.2: Organisational structures · PDF · OpenStax, textbook chapter; pp. 219–226 · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
