Business and technology qualifications, Levels 3-6, in Brussels. Explore qualifications
Portal login
Level 7 Diploma in Tourism and Hospitality Management

Theories of Cross-Cultural Management

THM705 · Organisational Behaviour in Tourism and Hospitality — Week 5 of 16

CourseTHM705
Week5 of 16
SemesterII
TutorOnline in the course chat

This week’s topics

Theories of Cross-Cultural Management

  1. Hofstede's cultural dimensions
  2. Trompenaars and Hampden-Turner's framework
  3. Hall's high- and low-context communication
  4. Critical appraisal of cultural models in service encounters
  5. Lecture 26: Hofstede's Cultural Dimensions
  6. Trompenaars 7 Cultural Dimensions
  7. Geert Hofstede - Recent Discoveries about Cultural Differences

What you will be able to do

  • 3.1 Critically review theories of cross-cultural management.

Activity

Start with this week’s 3 videos, then: Seminar, guided reading and a short written task: critically review theories of cross-cultural management.

Study materials

Videos

  • Trompenaars 7 Cultural Dimensions · YouTube · EPM · 15 min · for registered students
  • Geert Hofstede - Recent Discoveries about Cultural Differences · YouTube · Geert Hofstede Consortium · 30 min · for registered students
  • Hofstede Cultural Framework | International Business| From A Business Professor#Hofstede · YouTube · Business School 101 · 11 min · for registered students
  • Hofstede's 6D Model of National Culture - Simplest Explanation Ever · YouTube · Mister Simplify · 13 min · for registered students
  • Cross Cultural Communication. Davetian MBA Lecture · YouTube · SOCIOLOGICAL · 99 min · for registered students

Further resources

  • Principles of Management, ch. 6.2: Hofstede's cultural framework · PDF · OpenStax, textbook chapter; pp. 144–151 · for registered students
  • Organizational Behavior, ch. 2: Managing Demographic and Cultural Diversity · PDF · Saylor Academy, textbook chapter; pp. 33–83 · for registered students
  • Service quality of cross-border e-commerce: online reviews and cultural differences · Reading · Reading, article · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Week 4Week 6
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

Open this week in the portal
Course plan
  • Week 1: Organisational Structure and Design in Hospitality
  • Week 2: Evaluating Organisational Objectives and Structural Fit
  • Week 3: Performance Analysis in International Tourism
  • Week 4: Structural Realignment for Profitability
  • Week 5: Theories of Cross-Cultural Management
  • Week 6: Workforce Cultural Diversity in Hospitality
  • Week 7: International Human Resource Management Implementation
  • Midterm: Midterm evaluation
  • Week 9: Global Leadership and Management Competencies
  • Week 10: Motivation and Retention in Service Organisations
  • Week 11: Team Dynamics and Teamwork Models
  • Week 12: Applying Organisational Behaviour in Tourism and Hospitalit…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
Back to the course
Scroll