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Level 7 Diploma in Tourism and Hospitality Management

Team Dynamics and Teamwork Models

THM705 · Organisational Behaviour in Tourism and Hospitality — Week 11 of 16

CourseTHM705
Week11 of 16
SemesterII
TutorOnline in the course chat

This week’s topics

Team Dynamics and Teamwork Models

  1. Tuckman's stages of team development
  2. Belbin's team role theory
  3. High-performing cross-functional teams
  4. Evaluating structural synergy and collective efficacy in achieving goals
  5. Webinar: Belbin Team Roles: Theory and Application
  6. Team Work OB Chapter 9
  7. What is The Tuckman Model - Tuckman Team Development Model?

What you will be able to do

  • 1.3 Critically evaluate how well the structure of an organisation helps it to achieve its objectives.
  • 4.3 Critically analyse models of motivation and teamwork that are important to the tourism and hospitality industry.

Activity

Start with this week’s 3 videos, then: Seminar, guided reading and a short written task: critically evaluate how well the structure of an organisation helps it to achieve its objectives.

Study materials

Videos

  • Webinar: Belbin Team Roles: Theory and Application · YouTube · Belbin Team Roles HQ · 52 min · for registered students
  • Team Work OB Chapter 9 · YouTube · Michael Nugent · 51 min · for registered students
  • What is The Tuckman Model - Tuckman Team Development Model? · YouTube · Management Courses - Mike Clayton · 11 min · for registered students
  • Understanding team dynamics with MBTI · YouTube · The Open University Business School · 61 min · for registered students

Further resources

  • Organizational Behavior, ch. 9: Managing Groups and Teams · PDF · Saylor Academy, textbook chapter; pp. 357–402 · for registered students
  • Organizational Behavior, ch. 10: Understanding and Managing Work Teams · PDF · OpenStax, textbook chapter; pp. 295–316 · for registered students
  • Principles of Management, ch. 13: Managing Groups and Teams · PDF · Saylor Academy, textbook chapter; pp. 496–530 · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
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Course plan
  • Week 1: Organisational Structure and Design in Hospitality
  • Week 2: Evaluating Organisational Objectives and Structural Fit
  • Week 3: Performance Analysis in International Tourism
  • Week 4: Structural Realignment for Profitability
  • Week 5: Theories of Cross-Cultural Management
  • Week 6: Workforce Cultural Diversity in Hospitality
  • Week 7: International Human Resource Management Implementation
  • Midterm: Midterm evaluation
  • Week 9: Global Leadership and Management Competencies
  • Week 10: Motivation and Retention in Service Organisations
  • Week 11: Team Dynamics and Teamwork Models
  • Week 12: Applying Organisational Behaviour in Tourism and Hospitalit…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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