Review and coursework completion

This week’s topics

Review and coursework completion

1. Reviewing the learning outcomes
2. Completing and checking coursework against the criteria
3. Self-assessment

What you will be able to do

• 1.1 Analyse the management structure of a tourism or hospitality organisation using models of organisational behaviour.
• 1.2 Evaluate the objectives of a tourism or hospitality organisation.
• 1.3 Critically evaluate how well the structure of an organisation helps it to achieve its objectives.
• 2.1 Analyse the performance of an international tourism or hospitality organisation using company and market data.
• 2.2 Recommend ways for an international tourism or hospitality organisation to modify its structure or objectives to increase its profitability.
• 3.1 Critically review theories of cross-cultural management.
• 3.2 Review the emergence of the cultural diversity concept and its implications for the tourism and hospitality workforce.
• 3.3 Critically evaluate how tourism and hospitality organisations can implement models of cross-cultural human resource management.
• 4.1 Review the emergence of international human resources management in tourism and hospitality organisations.
• 4.2 Discuss the importance of leadership and management skills in the international tourism and hospitality industry.
• 4.3 Critically analyse models of motivation and teamwork that are important to the tourism and hospitality industry.

Activity

Guided review of every criterion; coursework completion clinic and peer review.

Study materials