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Level 6 Diploma in Tourism and Hospitality Management

Strategic human resource management

THM603 · Organisational Behaviour and Performance — Week 10 of 16

CourseTHM603
Week10 of 16
SemesterI
TutorOnline in the course chat

This week’s topics

Strategic human resource management

  1. Leadership development frameworks
  2. Succession planning and talent retention
  3. Coaching, mentoring, and competency-based training
  4. Coaching for Leadership Development
  5. Succession Planning & the Nine-Box Grid - Training & Development Lecture 2 Part 10 (Full Version)
  6. Lecture 51: Coaching and Mentoring

What you will be able to do

  • 4.3 Justify the role of Human Resources Management in developing leadership and management within tourism and hospitality organisations.

Activity

Start with this week’s 3 videos, then: Seminar, guided reading and a short written task: justify the role of Human Resources Management in developing leadership and management within tourism and hospitality organisations.

Study materials

Videos

  • Coaching for Leadership Development · YouTube · Management Courses - Mike Clayton · 15 min · for registered students
  • Succession Planning & the Nine-Box Grid - Training & Development Lecture 2 Part 10 (Full Version) · YouTube · Professor Q · 8 min · for registered students
  • Cornell’s World-Class HRBP Framework: Talent and Leadership Capabilities · YouTube · eCornell · 38 min · for registered students
  • The Future of Leadership Pipelines: Rethinking Succession in the Digital Era · YouTube · eCornell · 53 min · for registered students

Further resources

  • Principles of Management, ch. 16: Strategic Human Resource Management · PDF · Saylor Academy, textbook chapter; pp. 608–646 · for registered students
  • Principles of Management, ch. 11.6: Talent development and succession planning · PDF · OpenStax, textbook chapter; pp. 315–326 · for registered students
  • Human Resource Management, ch. 8: Training and Development · PDF · Saylor Academy, textbook chapter; pp. 244–288 · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Week 9Week 11
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Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

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Course plan
  • Week 1: Operational contexts of hospitality and tourism
  • Week 2: External environmental analysis
  • Week 3: Management structures and organisational models
  • Week 4: Organisational objectives and structural alignment
  • Week 5: Performance measurement and data analysis
  • Week 6: Structural redesign and profitability enhancement
  • Week 7: Leadership dynamics in tourism and hospitality
  • Midterm: Midterm evaluation
  • Week 9: Organisational behaviour theories in leadership
  • Week 10: Strategic human resource management
  • Week 11: Integrated performance and leadership evaluation
  • Week 12: Applying Organisational Behaviour and Performance in practi…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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