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Level 6 Diploma in Tourism and Hospitality Management

Management structures and organisational models

THM603 · Organisational Behaviour and Performance — Week 3 of 16

CourseTHM603
Week3 of 16
SemesterI
TutorOnline in the course chat

This week’s topics

Management structures and organisational models

  1. Classical, bureaucratic, and modern OB models
  2. Functional, divisional, and matrix hierarchies
  3. Mintzberg's structural configurations
  4. Lecture 27: MINZTBERG’S TYPOLOGY OF ORGANIZATIONAL STRUCTURE
  5. Lecture 15: TYPES OF ORGANIZATIONAL STRUCTURE
  6. Lecture 28: STRENGTHS AND WEAKNESSES OF DESIGN CONFIGURATIONS

What you will be able to do

  • 1.1 Analyse the management structure of a tourism or hospitality organisation using models of organisational behaviour.

Activity

Start with this week’s 3 videos, then: Seminar, guided reading and a short written task: analyse the management structure of a tourism or hospitality organisation using models of organisational behaviour.

Study materials

Videos

  • 6 Most Common Types of Organizational Structures (Pros & Cons) | From A Business Professor · YouTube · Business School 101 · 17 min · for registered students
  • Beyond efficiency: Trevor and Tojeiro describe the new, network-based organisation · YouTube · University of Cambridge Judge Business School · 8 min · for registered students

Further resources

  • Introduction to Business 2e, ch. 7.1–7.2: Organisational structures · PDF · OpenStax, textbook chapter; pp. 219–226 · for registered students
  • Organizational Behavior, ch. 14: Organizational Structure and Change · PDF · Saylor Academy, textbook chapter; pp. 593–639 · for registered students
  • Principles of Management, ch. 10.1: Organisational structures and design · PDF · OpenStax, textbook chapter; pp. 272–277 · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

Open this week in the portal
Course plan
  • Week 1: Operational contexts of hospitality and tourism
  • Week 2: External environmental analysis
  • Week 3: Management structures and organisational models
  • Week 4: Organisational objectives and structural alignment
  • Week 5: Performance measurement and data analysis
  • Week 6: Structural redesign and profitability enhancement
  • Week 7: Leadership dynamics in tourism and hospitality
  • Midterm: Midterm evaluation
  • Week 9: Organisational behaviour theories in leadership
  • Week 10: Strategic human resource management
  • Week 11: Integrated performance and leadership evaluation
  • Week 12: Applying Organisational Behaviour and Performance in practi…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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