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Level 6 Diploma in Tourism and Hospitality Management

Structural redesign and profitability enhancement

THM603 · Organisational Behaviour and Performance — Week 6 of 16

CourseTHM603
Week6 of 16
SemesterI
TutorOnline in the course chat

This week’s topics

Structural redesign and profitability enhancement

  1. Business process re-engineering
  2. Delayering and outsourcing strategies
  3. Modifying strategic objectives to drive margin growth
  4. APM Topic Explainer: Business process re engineering
  5. Outsourcing, shared services and disruptive technologies - ACCA Strategic Business Leader (SBL)

What you will be able to do

  • 1.3 Evaluate how well the structure of an organisation helps it to achieve its objectives.
  • 3.2 Recommend and justify how a tourism or hospitality organisation can modify its structure or objectives to increase its profitability.

Activity

Start with this week’s 2 videos, then: Seminar, guided reading and a short written task: evaluate how well the structure of an organisation helps it to achieve its objectives.

Study materials

Videos

  • APM Topic Explainer: Business process re engineering · YouTube · ACCA Student Study Resources · 15 min · for registered students
  • Outsourcing, shared services and disruptive technologies - ACCA Strategic Business Leader (SBL) · YouTube · OpenTuition · 29 min · for registered students
  • Organisational structure - ACCA Strategic Business Leader (SBL) · YouTube · OpenTuition · 35 min · for registered students
  • APM Topic Explainer - Complex business structures · YouTube · ACCA Student Study Resources · 24 min · for registered students
  • What are Outsourcing Strategies? | Strategic Management | From A Business Professor · YouTube · Business School 101 · 9 min · for registered students

Further resources

  • MIT OpenCourseWare 15.320 Strategic Organizational Design (Spring 2011) · Reading · MIT OpenCourseWare, course · for registered students
  • MIT OCW 15.769 Operations Strategy (Fall 2010), Vertical integration and outsourcing · PDF · MIT OpenCourseWare, slides · for registered students
  • Introduction to Business 2e, ch. 7.6: Organisational design considerations · PDF · OpenStax, textbook chapter; pp. 234–237 · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Week 5Week 7
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

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Course plan
  • Week 1: Operational contexts of hospitality and tourism
  • Week 2: External environmental analysis
  • Week 3: Management structures and organisational models
  • Week 4: Organisational objectives and structural alignment
  • Week 5: Performance measurement and data analysis
  • Week 6: Structural redesign and profitability enhancement
  • Week 7: Leadership dynamics in tourism and hospitality
  • Midterm: Midterm evaluation
  • Week 9: Organisational behaviour theories in leadership
  • Week 10: Strategic human resource management
  • Week 11: Integrated performance and leadership evaluation
  • Week 12: Applying Organisational Behaviour and Performance in practi…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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