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Level 6 Diploma in Tourism and Hospitality Management

Organisational objectives and structural alignment

THM603 · Organisational Behaviour and Performance — Week 4 of 16

CourseTHM603
Week4 of 16
SemesterI
TutorOnline in the course chat

This week’s topics

Organisational objectives and structural alignment

  1. Strategic, tactical, and operational goal setting
  2. Stakeholder expectation mapping
  3. Evaluating structural fit against mission delivery
  4. Setting Strategic Goals, Objectives and Control
  5. #16 Defining Objectives and Performance Expectations
  6. The McKinsey 7S Framework - Simplest Explanation Ever

What you will be able to do

  • 1.2 Analyse the objectives of a tourism or hospitality organisation.
  • 1.3 Evaluate how well the structure of an organisation helps it to achieve its objectives.

Activity

Start with this week’s 3 videos, then: Seminar, guided reading and a short written task: analyse the objectives of a tourism or hospitality organisation.

Study materials

Videos

  • Setting Strategic Goals, Objectives and Control · YouTube · Galton College · 33 min · for registered students
  • #16 Defining Objectives and Performance Expectations · YouTube · Armin Trost · 35 min · for registered students
  • The McKinsey 7S Framework - Simplest Explanation Ever · YouTube · Mister Simplify · 9 min · for registered students

Further resources

  • MIT OpenCourseWare 15.320 Strategic Organizational Design (Spring 2011) · Reading · MIT OpenCourseWare, course · for registered students
  • Business Ethics, ch. 3: Defining and Prioritizing Stakeholders · PDF · OpenStax, textbook chapter; pp. 69–92 · for registered students
  • Principles of Management, ch. 4: Developing Mission, Vision, and Values · PDF · Saylor Academy, textbook chapter; pp. 129–172 · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

Open this week in the portal
Course plan
  • Week 1: Operational contexts of hospitality and tourism
  • Week 2: External environmental analysis
  • Week 3: Management structures and organisational models
  • Week 4: Organisational objectives and structural alignment
  • Week 5: Performance measurement and data analysis
  • Week 6: Structural redesign and profitability enhancement
  • Week 7: Leadership dynamics in tourism and hospitality
  • Midterm: Midterm evaluation
  • Week 9: Organisational behaviour theories in leadership
  • Week 10: Strategic human resource management
  • Week 11: Integrated performance and leadership evaluation
  • Week 12: Applying Organisational Behaviour and Performance in practi…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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