Assignment workshop: drafting, feedback and improvement

This week’s topics

Assignment workshop: drafting, feedback and improvement

1. Drafting against the criteria
2. Tutor and peer feedback
3. Improving the final submission

What you will be able to do

• 1.1 Describe the evolution of operations management from the manufacturing sector to the service sector.
• 1.2 Explain how operations management has become a managerial function in the tourism and hospitality industry.
• 1.3 Analyse the ways in which operations management can be used to create customer value and competitive advantage.
• 2.1 Explain how systems design and process design relate to the tourism and hospitality industry.
• 2.2 Evaluate the importance of ‘process’ and ‘product’ innovation as it applies to tourism and hospitality businesses.
• 2.3 Describe the role and processes of logistics and the supply chain in the context of the tourism and hospitality industry.
• 3.1 Assess the importance of external environmental factors in the context of operations management in the tourism and hospitality industry.
• 3.2 Compare and contrast the operational activities of different businesses operating in the tourism and hospitality industry.
• 3.3 Evaluate the existing and potential impacts of the virtual marketplace on the pattern of operational activities in the tourism and hospitality industry.
• 4.1 Explain what is meant by visitor attraction management.
• 4.2 Examine the role of visitor attractions on the development of tourism destinations.
• 4.3 Analyse how effective management and control systems can lead to competitive advantage for visitor attractions.

Activity

Draft the assignment, get feedback and improve it before submission.

Study materials

Further resources

• Writing Guide, 3.5: Peer review and using feedback · PDF · OpenStax, textbook chapter; pp. 92–94 · for registered students
• Supporting learners' agentic engagement with feedback: a systematic review · PDF · Reading, article · for registered students