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Level 4 Diploma in Logistics and Supply Chain Management

Review and coursework completion

LSC405 · Communication in Business — Week 15 of 16

CourseLSC405
Week15 of 16
SemesterII
TutorOnline in the course chat

This week’s topics

Review and coursework completion

  1. Reviewing the learning outcomes
  2. Completing and checking coursework against the criteria
  3. Self-assessment

What you will be able to do

  • 1.1 Explain the term ‘communication.’
  • 1.2 Compare different stages of a communication model.
  • 1.3 Discuss why effective communication is important to a business.
  • 2.1 Explain different elements of communication.
  • 2.2 Demonstrate effective verbal and non-verbal communication.
  • 2.3 Demonstrate effective written communication.
  • 3.1 Explain what is meant by the term ‘internal communication’.
  • 3.2 Compare ways in which a business communicates internally.
  • 3.3 Conduct an internal stakeholder analysis with a focus on communication.
  • 3.4 Assess internal barriers to effective communication in a business.
  • 4.1 Explain what is meant by the term ‘external communication’.
  • 4.2 Compare ways in which a business communicates with external stakeholders.
  • 4.3 Conduct an external stakeholder analysis with a focus on communication.
  • 4.4 Assess external barriers to effective communication in a business.

Activity

Guided review of every criterion; coursework completion clinic and peer review.

Study materials

The teaching notes, exercises and videos of this week are in the student portal. Your portal is set up as soon as you receive final acceptance, so you can open them before the semester starts.
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

Open this week in the portal
Course plan
  • Week 1: Foundations and Models of Communication
  • Week 2: Strategic Value and Elements of Communication
  • Week 3: Verbal and Non-Verbal Communication
  • Week 4: Professional Written Communication
  • Week 5: Internal Organisational Communication
  • Week 6: Internal Stakeholder Analysis
  • Week 7: Internal Barriers to Communication
  • Midterm: Midterm evaluation
  • Week 9: External Business Communication
  • Week 10: External Stakeholder Analysis
  • Week 11: External Communication Barriers and Crisis Communication
  • Week 12: Applying Communication in Business in practice: case studies
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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