This week’s topics
Assignment workshop: research, planning and referencing
- Unpacking the assignment brief and criteria
- Finding and evaluating sources
- Planning and referencing
What you will be able to do
- 1.1 Explain the term ‘communication.’
- 1.2 Compare different stages of a communication model.
- 1.3 Discuss why effective communication is important to a business.
- 2.1 Explain different elements of communication.
- 2.2 Demonstrate effective verbal and non-verbal communication.
- 2.3 Demonstrate effective written communication.
- 3.1 Explain what is meant by the term ‘internal communication’.
- 3.2 Compare ways in which a business communicates internally.
- 3.3 Conduct an internal stakeholder analysis with a focus on communication.
- 3.4 Assess internal barriers to effective communication in a business.
- 4.1 Explain what is meant by the term ‘external communication’.
- 4.2 Compare ways in which a business communicates with external stakeholders.
- 4.3 Conduct an external stakeholder analysis with a focus on communication.
- 4.4 Assess external barriers to effective communication in a business.
Activity
Plan the unit assignment against every criterion; source and reference the evidence.
Study materials
Further resources
- Writing for Success, ch. 8.1–8.3: Prewriting, outlining and drafting · PDF · Saylor Academy, textbook chapter; pp. 281–318 · for registered students
- Business Communication for Success, ch. 5.4: Ethics, plagiarism and reliable sources · PDF · Saylor Academy, textbook chapter; pp. 182–191 · for registered students
- Harvard Referencing quick guide 2025 (York St John University) · PDF · Other, report · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.