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Level 6 Diploma in Business Management

Emerging Technologies in Quality and Operations Management

BM603 · Operations Management — Week 11 of 16

CourseBM603
Week11 of 16
SemesterI
TutorOnline in the course chat

This week’s topics

Emerging Technologies in Quality and Operations Management

  1. IoT-enabled automated sensor monitoring
  2. AI-driven predictive defect detection
  3. Blockchain for traceability and auditability
  4. Technology implementation planning
  5. Week 1: Lecture 3: Foundation technologies of Industry 4.0: Connectivity, IoT, Big Data, Cloud
  6. Week 10: Lecture 46: Role of Product Tracking & Traceability
  7. Blockchain Explained

What you will be able to do

  • 4.3 Create a plan to use emerging technologies (IoT, AI, blockchain) in TQM process.

Activity

Start with this week’s 3 videos, then: Seminar, guided reading and a short written task: create a plan to use emerging technologies (IoT, AI, blockchain) in TQM process.

Study materials

Videos

  • Blockchain Explained · YouTube · IBM Technology · 10 min · for registered students
  • Big Data in Business · YouTube · Gresham College · 60 min · for registered students
  • Blockchain: What Is It and How Can It Be Applied in Supply Chains? · YouTube · MIT Center for Transportation & Logistics · 61 min · for registered students
  • Oct 2017 - The Internet of Things (IoT): What does it mean for businesses today? · YouTube · The Open University Business School · 22 min · for registered students

Further resources

  • Foundations of Information Systems, 10.1–10.2: Emerging technologies · PDF · OpenStax, textbook chapter; pp. 373–384 · for registered students
  • Internet of Things (IoT): a vision, architectural elements, and future directions · Reading · Arxiv, article · for registered students
  • Operations Management (Fanshawe), ch. 6: Managing Quality · Reading · Other, textbook chapter; PDF pp. 229–284 · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

Open this week in the portal
Course plan
  • Week 1: Strategic Role of Operations Management
  • Week 2: Operations Management Processes and Typologies
  • Week 3: Operations Performance Objectives
  • Week 4: The Three Es and Value Optimisation
  • Week 5: Process Design, Mapping, and Flowcharting
  • Week 6: Lean Operations and Waste Reduction
  • Week 7: Business Process Reengineering (BPR)
  • Midterm: Midterm evaluation
  • Week 9: Total Quality Management (TQM) Philosophy
  • Week 10: Quality Improvement Tools and Techniques
  • Week 11: Emerging Technologies in Quality and Operations Management
  • Week 12: Applying Operations Management in practice: case studies
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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