This week’s topics
Strategic Role of Operations Management
- Transformation model
- Manufacturing versus service operational characteristics
- Cross-functional alignment
- Operational value creation
- Lecture 1 Introduction to Operations Management
- What is Operations Management and the Transformation Model
- Lec 04-Types and Characteristics of Manufacturing Systems
What you will be able to do
- 1.1 Explain why operations management is important for organisations.
- 1.2 Analyse the operations functions of a selected organisation.
Activity
Start with this week’s 3 videos, then: Seminar, guided reading and a short written task: explain why operations management is important for organisations.
Study materials
Videos
- Lecture 1 Introduction to Operations Management · YouTube · Eddy Witzel · 37 min · for registered students
- What is Operations Management and the Transformation Model · YouTube · Dr. Haywood · 3 min · for registered students
Further resources
- Exploring Business, ch. 11: Operations Management in Manufacturing and Service Industries · PDF · Saylor Academy, textbook chapter; PDF pp. 565–614 · for registered students
- Introduction to Business 2e, ch. 10.1: Production and operations management · PDF · OpenStax, textbook chapter; pp. 329–330 · for registered students
- Mastering Strategic Management, ch. 4: Managing Firm Resources · PDF · Saylor Academy, textbook chapter; pp. 101–134 · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
