Review and coursework completion

This week’s topics

Review and coursework completion

1. Reviewing the learning outcomes
2. Completing and checking coursework against the criteria
3. Self-assessment

What you will be able to do

• 1.1 Explain stakeholder roles in relation to quality and standards in health and social care settings.
• 1.2 Explore the role of external agencies in setting and maintaining standards.
• 1.3 Evaluate the impact of poor quality and standards on health and social care.
• 1.4 Analyse methods for evaluating health and social care quality of service provision.
• 2.1 Explain ways in which quality can be measured in health and social care.
• 2.2 Evaluate approaches to implementing quality systems.
• 2.3 Analyse barriers to delivery of quality health and social care services.
• 3.1 Analyse factors that drive change.
• 3.2 Describe underpinning theories of change management.
• 3.3 Describe approaches, tools and techniques that support the change process.
• 3.4 Explain the importance of effective change management for service provision.
• 4.1 Assess and select relevant tools and techniques to implement and manage change.
• 4.2 Develop a plan to implement a change in an organisation.
• 4.3 Develop measures to monitor and evaluate progress of the change plan.
• 5.1 Assess possible risks associated with an organisation’s change process.
• 5.2 Apply a stakeholder analysis to understand possible resistance to change.
• 5.3 Critically appraise relevant strategies to manage resistance to change in organisations.
• 5.4 Evaluate effectiveness of quality systems, policies and procedures used in a health and social care setting.
• 5.5 Analyse factors that influence the achievement of quality in the health and social care provision.
• 5.6 Suggest ways in which the health and social care service could improve quality of service provision.

Activity

Guided review of every criterion; coursework completion clinic and peer review.

Study materials