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Level 7 Diploma in Health and Social Care Management

Governance, Standards and Regulatory Accountability

HSC705 · Leading Change in Health and Social Care — Week 1 of 16

CourseHSC705
Week1 of 16
SemesterII
TutorOnline in the course chat

This week’s topics

Governance, Standards and Regulatory Accountability

  1. Statutory inspection frameworks
  2. Patient safety incident reporting
  3. Multi-agency stakeholder accountability
  4. Impact of systemic service failure
  5. Leading Change, Adding Value
  6. RIDDOR Health and Safety | CORRECT Steps to RIDDOR Reporting!

What you will be able to do

  • 1.1 Explain stakeholder roles in relation to quality and standards in health and social care settings.
  • 1.2 Explore the role of external agencies in setting and maintaining standards.
  • 1.3 Evaluate the impact of poor quality and standards on health and social care.

Activity

Start with this week’s 2 videos, then: Seminar, guided reading and a short written task: explain stakeholder roles in relation to quality and standards in health and social care settings.

Study materials

Videos

  • Leading Change, Adding Value · YouTube · NHS England · 10 min · for registered students
  • RIDDOR Health and Safety | CORRECT Steps to RIDDOR Reporting! · YouTube · Safeti | Your Trusted Health and Safety Partner · 20 min · for registered students
  • Webinar: Practical steps for boards - how to measure and monitor safety within your organisation · YouTube · The Health Foundation · 57 min · for registered students

Further resources

  • CQC: Assessment framework (quality statements) · Reading · Other, guidance · for registered students
  • CQC: Regulations for service providers and managers · Reading · Other, guidance · for registered students
  • A promise to learn – a commitment to act (Berwick review into patient safety, 2013) · Reading · GOV.UK, report · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Week 2
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

Open this week in the portal
Course plan
  • Week 1: Governance, Standards and Regulatory Accountability
  • Week 2: Measuring and Evaluating Healthcare Quality
  • Week 3: Quality Management Systems and Implementation Barriers
  • Week 4: Drivers of Sectoral Change and Strategic Need
  • Week 5: Theoretical Models of Change Management
  • Week 6: Change Planning Tools and Strategy Formulation
  • Week 7: Risk Governance and Change Monitoring Frameworks
  • Midterm: Midterm evaluation
  • Week 9: Stakeholder Analysis and Resistance Management
  • Week 10: Evaluating Quality Systems, Policies and Governance
  • Week 11: Continuous Quality Improvement and Service Transformation
  • Week 12: Applying Leading Change in Health and Social Care in practi…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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