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Level 7 Diploma in Health and Social Care Management

Applying Leading Change in Health and Social Care in practice: case studies

HSC705 · Leading Change in Health and Social Care — Week 12 of 16

CourseHSC705
Week12 of 16
SemesterII
TutorOnline in the course chat

This week’s topics

Applying Leading Change in Health and Social Care in practice: case studies

  1. Case analysis
  2. Linking theory to practice
  3. Evaluating evidence
  4. "From Still Not Safe to Safety Ready" | Don Berwick Keynote Address at IHI Congress 2024

What you will be able to do

  • 1.3 Evaluate the impact of poor quality and standards on health and social care.
  • 1.4 Analyse methods for evaluating health and social care quality of service provision.
  • 2.2 Evaluate approaches to implementing quality systems.
  • 2.3 Analyse barriers to delivery of quality health and social care services.
  • 3.1 Analyse factors that drive change.
  • 4.1 Assess and select relevant tools and techniques to implement and manage change.
  • 5.1 Assess possible risks associated with an organisation’s change process.
  • 5.3 Critically appraise relevant strategies to manage resistance to change in organisations.
  • 5.4 Evaluate effectiveness of quality systems, policies and procedures used in a health and social care setting.
  • 5.5 Analyse factors that influence the achievement of quality in the health and social care provision.

Activity

Start with this week’s video, then: Case-study workshop: apply the unit’s concepts to a real or realistic case and evaluate the outcome.

Study materials

Videos

  • "From Still Not Safe to Safety Ready" | Don Berwick Keynote Address at IHI Congress 2024 · YouTube · Institute for Healthcare Improvement - IHI · 51 min · for registered students
  • Victor Adebowale: Leading change in the health and social care system · YouTube · The King's Fund · 5 min · for registered students
  • Don Berwick IHI Forum 2024 Keynote Address · YouTube · Institute for Healthcare Improvement - IHI · 61 min · for registered students
  • Webinar: The role of context in quality improvement and how to manage it · YouTube · The Health Foundation · 59 min · for registered students

Further resources

  • Report of the Mid Staffordshire NHS Foundation Trust Public Inquiry (Francis Report, 2013) · Reading · GOV.UK, report · for registered students
  • Transforming care: a national response to Winterbourne View Hospital (DH, 2012) · Reading · GOV.UK, report · for registered students
  • Leadership for a collaborative and inclusive future (Messenger review, 2022) · Reading · GOV.UK, report · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
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Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

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Course plan
  • Week 1: Governance, Standards and Regulatory Accountability
  • Week 2: Measuring and Evaluating Healthcare Quality
  • Week 3: Quality Management Systems and Implementation Barriers
  • Week 4: Drivers of Sectoral Change and Strategic Need
  • Week 5: Theoretical Models of Change Management
  • Week 6: Change Planning Tools and Strategy Formulation
  • Week 7: Risk Governance and Change Monitoring Frameworks
  • Midterm: Midterm evaluation
  • Week 9: Stakeholder Analysis and Resistance Management
  • Week 10: Evaluating Quality Systems, Policies and Governance
  • Week 11: Continuous Quality Improvement and Service Transformation
  • Week 12: Applying Leading Change in Health and Social Care in practi…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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