This week’s topics
Quality Management Systems and Implementation Barriers
- Total Quality Management (TQM) in health settings
- ISO 9001 and clinical governance structures
- Workforce deficits and resource constraints
- Cultural resistance to compliance standards
- Challenges of quality improvement in health care
- How to handle resistance to change in a care home
What you will be able to do
- 2.2 Evaluate approaches to implementing quality systems.
- 2.3 Analyse barriers to delivery of quality health and social care services.
- 5.5 Analyse factors that influence the achievement of quality in the health and social care provision.
Activity
Start with this week’s 2 videos, then: Seminar, guided reading and a short written task: evaluate approaches to implementing quality systems.
Study materials
Videos
- Challenges of quality improvement in health care · YouTube · Harvard Online · 5 min · for registered students
- How to handle resistance to change in a care home · YouTube · We Lead · 13 min · for registered students
- Webinar: The role of context in quality improvement and how to manage it · YouTube · The Health Foundation · 59 min · for registered students
- Systems capable of sustaining quality improvement in health care · YouTube · The Health Foundation · 72 min · for registered students
Further resources
- Report of the Mid Staffordshire NHS Foundation Trust Public Inquiry (Francis Report, 2013) · Reading · GOV.UK, report · for registered students
- CQC: Assessment framework (quality statements) · Reading · Other, guidance · for registered students
- CQC: Regulations for service providers and managers · Reading · Other, guidance · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
