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Level 7 Diploma in Health and Social Care Management

Evaluating Quality Systems, Policies and Governance

HSC705 · Leading Change in Health and Social Care — Week 10 of 16

CourseHSC705
Week10 of 16
SemesterII
TutorOnline in the course chat

This week’s topics

Evaluating Quality Systems, Policies and Governance

  1. Clinical governance effectiveness audits
  2. Policy compliance and review mechanisms
  3. Socio-cultural determinants of care quality
  4. Safeguarding assurance procedures
  5. Quality of Care
  6. Safeguarding: A Regulator’s Perspective (December 2025)
  7. Clinical Governance for doctors | Oxford Medical

What you will be able to do

  • 5.4 Evaluate effectiveness of quality systems, policies and procedures used in a health and social care setting.
  • 5.5 Analyse factors that influence the achievement of quality in the health and social care provision.

Activity

Start with this week’s 3 videos, then: Seminar, guided reading and a short written task: evaluate effectiveness of quality systems, policies and procedures used in a health and social care setting.

Study materials

Videos

  • Quality of Care · YouTube · David Bishai · 21 min · for registered students
  • Safeguarding: A Regulator’s Perspective (December 2025) · YouTube · Partners in Care · 42 min · for registered students
  • Clinical Governance for doctors | Oxford Medical · YouTube · Oxford Medical Training · 7 min · for registered students
  • Mike Richards: The new Care Quality Commission hospital inspection programme · YouTube · The King's Fund · 6 min · for registered students

Further resources

  • CQC: Assessment framework (quality statements) · Reading · Other, guidance · for registered students
  • CQC: Regulations for service providers and managers · Reading · Other, guidance · for registered students
  • Report of the Mid Staffordshire NHS Foundation Trust Public Inquiry (Francis Report, 2013) · Reading · GOV.UK, report · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Week 9Week 11
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

Open this week in the portal
Course plan
  • Week 1: Governance, Standards and Regulatory Accountability
  • Week 2: Measuring and Evaluating Healthcare Quality
  • Week 3: Quality Management Systems and Implementation Barriers
  • Week 4: Drivers of Sectoral Change and Strategic Need
  • Week 5: Theoretical Models of Change Management
  • Week 6: Change Planning Tools and Strategy Formulation
  • Week 7: Risk Governance and Change Monitoring Frameworks
  • Midterm: Midterm evaluation
  • Week 9: Stakeholder Analysis and Resistance Management
  • Week 10: Evaluating Quality Systems, Policies and Governance
  • Week 11: Continuous Quality Improvement and Service Transformation
  • Week 12: Applying Leading Change in Health and Social Care in practi…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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