This week’s topics
Implementing Quality Systems and Methodologies
- Total Quality Management (TQM)
- Lean and Six Sigma frameworks
- ISO 9001 quality management standards
- Plan-Do-Study-Act (PDSA) cycle integration
- Plan-Do-Study-Act (PDSA) cycle explained using an example quality improvement project
- Total Quality Management (TQM) | Quality Control
- What is Six Sigma | Six Sigma Methodologies Explained
What you will be able to do
- 2.2 Evaluate approaches to implementing quality systems.
Activity
Start with this week’s 3 videos, then: Seminar, guided reading and a short written task: evaluate approaches to implementing quality systems.
Study materials
Videos
- Plan-Do-Study-Act (PDSA) cycle explained using an example quality improvement project · YouTube · Carol Forde-Johnston · 15 min · for registered students
- Total Quality Management (TQM) | Quality Control · YouTube · Dr. Haywood · 8 min · for registered students
- What is Six Sigma | Six Sigma Methodologies Explained · YouTube · Dr. Haywood · 10 min · for registered students
- Systems capable of sustaining quality improvement in health care · YouTube · The Health Foundation · 72 min · for registered students
- Achieving synergy between designing and reporting quality improvement projects · YouTube · The Health Foundation · 61 min · for registered students
Further resources
- Operations Management (Fanshawe), ch. 6: Managing Quality · Reading · Other, textbook chapter; PDF pp. 229–284 · for registered students
- MIT OCW 16.660J Introduction to Lean Six Sigma Methods (IAP 2012), Six Sigma basics · PDF · MIT OpenCourseWare, slides · for registered students
- Operations Management (Fanshawe), ch. 16: Just-In-Time and Lean Systems · Reading · Other, textbook chapter; PDF pp. 687–714 · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
