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Level 4 Diploma in Tourism and Hospitality Management

Internal Environmental Factors

THM402 · Business Environment for Tourism and Hospitality — Week 5 of 16

CourseTHM402
Week5 of 16
SemesterI
TutorOnline in the course chat

This week’s topics

Internal Environmental Factors

  1. Organisational culture and structure
  2. Human resource competencies
  3. Physical assets and technological capacity
  4. Financial capital and liquidity
  5. Lecture 25: Internal Environment
  6. Business Strategy 04 - Internal Factors: Resources, Capabilities & Core Competencies
  7. Organisational Culture

What you will be able to do

  • 3.1 Explain key factors that influence the internal environment of tourism and hospitality businesses.

Activity

Start with this week’s 3 videos, then: Seminar, guided reading and a short written task: explain key factors that influence the internal environment of tourism and hospitality businesses.

Study materials

Videos

  • Business Strategy 04 - Internal Factors: Resources, Capabilities & Core Competencies · YouTube · Ajarn Olli · 25 min · for registered students
  • Organisational Culture · YouTube · Galton College · 24 min · for registered students
  • Core Competencies · YouTube · tutor2u · 8 min · for registered students

Further resources

  • Principles of Management, ch. 8.5: The internal environment · PDF · OpenStax, textbook chapter; pp. 231–234 · for registered students
  • All Are Welcome: An Introduction to the Hospitality Industry, ch. 11: Human Resources · Reading · Libretexts, textbook chapter · for registered students
  • All Are Welcome: An Introduction to the Hospitality Industry, ch. 10: Finance and Accounting · Reading · Libretexts, textbook chapter · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Week 4Week 6
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

Open this week in the portal
Course plan
  • Week 1: The Public Sector in Tourism and Hospitality
  • Week 2: Challenges in the Public Tourism Sector
  • Week 3: The Private Sector in Tourism and Hospitality
  • Week 4: Entrepreneurship in Tourism and Hospitality
  • Week 5: Internal Environmental Factors
  • Week 6: Internal Environment Measurement and Techniques
  • Week 7: The Macro-Environment in Tourism
  • Midterm: Midterm evaluation
  • Week 9: Micro-Environmental Dynamics and Monitoring
  • Week 10: Techniques for Quantifying the External Environment
  • Week 11: Strategic Environmental Assessment and Synthesis
  • Week 12: Applying Business Environment for Tourism and Hospitality i…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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