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Level 3 Foundation Diploma in Health and Social Care

Applying Effective Communication in Health and Social Care Practice in practice: case studies

HSC303 · Effective Communication in Health and Social Care Practice — Week 12 of 16

CourseHSC303
Week12 of 16
SemesterI
TutorOnline in the course chat

This week’s topics

Applying Effective Communication in Health and Social Care Practice in practice: case studies

  1. Case analysis
  2. Linking theory to practice
  3. Evaluating evidence

What you will be able to do

  • 3.2 Analyse ways to overcome barriers to communication.

Activity

Case-study workshop: apply the unit’s concepts to a real or realistic case and evaluate the outcome.

Study materials

Videos

  • Connecting with patients in End of Life Communications · YouTube · OpenLearn from The Open University · 3 min · for registered students

Further resources

  • Communication for Nurses: Talking with Patients (Lapum et al., TMU, 2020) · Reading · Other, textbook · for registered students
  • People's experience in adult social care services (NICE guideline NG86, 2018) · Reading · Nice, guidance · for registered students
  • Mental Capacity Act 2005 Code of Practice · Reading · GOV.UK, guidance · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Week 11Week 13
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Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

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Course plan
  • Week 1: Foundations of Communication in Care
  • Week 2: Managing Challenging Interactions
  • Week 3: Individual Communication Needs and Preferences
  • Week 4: Communication Methods and Media
  • Week 5: Interpreting and Responding to Reactions
  • Week 6: Identifying Barriers to Communication
  • Week 7: Overcoming Communication Barriers
  • Midterm: Midterm evaluation
  • Week 9: Concepts of Equality, Diversity, and Inclusion
  • Week 10: Legislative Frameworks for Equality and Rights
  • Week 11: Promoting Inclusive Practice and Challenging Barriers
  • Week 12: Applying Effective Communication in Health and Social Care …
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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