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Level 3 Foundation Diploma in Health and Social Care

Overcoming Communication Barriers

HSC303 · Effective Communication in Health and Social Care Practice — Week 7 of 16

CourseHSC303
Week7 of 16
SemesterI
TutorOnline in the course chat

This week’s topics

Overcoming Communication Barriers

  1. Environmental adaptations
  2. Working with translators and interpreters
  3. Speech and language therapy
  4. Referral to advocacy services
  5. What is independent advocacy?
  6. The outcomes of independent advocacy

What you will be able to do

  • 3.2 Analyse ways to overcome barriers to communication.
  • 3.3 Explain how to access extra support or services to enable individuals to communicate effectively.

Activity

Start with this week’s 2 videos, then: Seminar, guided reading and a short written task: analyse ways to overcome barriers to communication.

Study materials

Videos

  • What is independent advocacy? · YouTube · Social Care Institute for Excellence (SCIE) · 18 min · for registered students
  • The outcomes of independent advocacy · YouTube · Social Care Institute for Excellence (SCIE) · 12 min · for registered students
  • What is an appropriate person · YouTube · Social Care Institute for Excellence (SCIE) · 11 min · for registered students

Further resources

  • People's experience in adult social care services (NICE guideline NG86, 2018) · Reading · Nice, guidance · for registered students
  • Communication for Nurses: Talking with Patients (Lapum et al., TMU, 2020) · Reading · Other, textbook · for registered students
  • Care and support statutory guidance (Care Act 2014, DHSC) · Reading · GOV.UK, guidance · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Week 6Midterm
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

Open this week in the portal
Course plan
  • Week 1: Foundations of Communication in Care
  • Week 2: Managing Challenging Interactions
  • Week 3: Individual Communication Needs and Preferences
  • Week 4: Communication Methods and Media
  • Week 5: Interpreting and Responding to Reactions
  • Week 6: Identifying Barriers to Communication
  • Week 7: Overcoming Communication Barriers
  • Midterm: Midterm evaluation
  • Week 9: Concepts of Equality, Diversity, and Inclusion
  • Week 10: Legislative Frameworks for Equality and Rights
  • Week 11: Promoting Inclusive Practice and Challenging Barriers
  • Week 12: Applying Effective Communication in Health and Social Care …
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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