This week’s topics
Midterm evaluation
- Midterm assessment of the criteria taught so far
- Individual feedback and targets
What you will be able to do
- 1.1 Identify reasons why people communicate.
- 1.2 Explain the impact of communication on relationships in the work setting.
- 1.3 Explain approaches used to manage challenging situations.
- 2.1 Establish the communication and language wishes and preferences of individuals to communicate effectively.
- 2.2 Describe the factors to consider when promoting effective communication.
- 2.3 Utilise a range of communication methods and styles to meet individual needs.
- 2.4 Explain how to respond to an individual’s reactions when communicating.
Activity
Midterm assessment task and individual feedback.
Study materials
The teaching notes, exercises and videos of this week are in the student portal. Your portal is set up as soon as you receive final acceptance, so you can open them before the semester starts.