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Level 5 Diploma in Tourism and Hospitality Management

The Digital Marketing Management Process

THM501 · Digital Marketing Management for Tourism and Hospitality — Week 5 of 16

CourseTHM501
Week5 of 16
SemesterI
TutorOnline in the course chat

This week’s topics

The Digital Marketing Management Process

  1. Application of strategic frameworks like SOSTAC and RACE
  2. Defining measurable digital campaign objectives
  3. Tactical implementation and channel selection
  4. Budgeting and campaign scheduling
  5. Integrating RACE and SOSTAC® planning frameworks
  6. Lecture 17 : Objectives & Budgeting
  7. The RACE marketing planning framework

What you will be able to do

  • 2.4 Apply a digital marketing management process in the tourism and hospitality industry.

Activity

Start with this week’s 3 videos, then: Seminar, guided reading and a short written task: apply a digital marketing management process in the tourism and hospitality industry.

Study materials

Videos

  • Integrating RACE and SOSTAC® planning frameworks · YouTube · Dr Dave - Dr Dave Chaffey · 10 min · for registered students
  • The RACE marketing planning framework · YouTube · Dr Dave - Dr Dave Chaffey · 5 min · for registered students
  • The Marketing Planning Process · YouTube · Galton College · 46 min · for registered students
  • Marketing Objectives · YouTube · Galton College · 22 min · for registered students
  • Marketing Planning · YouTube · Galton College · 47 min · for registered students
  • The 7Ds of Digital Marketing · YouTube · Dr Dave - Dr Dave Chaffey · 4 min · for registered students

Further resources

  • Principles of Marketing, ch. 16: The Marketing Plan · PDF · Saylor Academy, textbook chapter; pp. 507–542 · for registered students
  • Principles of Marketing, ch. 13.4: Steps in the IMC planning process · PDF · OpenStax, textbook chapter; pp. 448–458 · for registered students
  • All Are Welcome: An Introduction to the Hospitality Industry, ch. 12: Marketing and Social Media · Reading · Libretexts, textbook chapter · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

Open this week in the portal
Course plan
  • Week 1: Digital Marketing Management Fundamentals
  • Week 2: The Digital Marketing Mix in Tourism
  • Week 3: Managing Digital Marketing Operations and Roles
  • Week 4: Internal and External Digital Marketing Integration
  • Week 5: The Digital Marketing Management Process
  • Week 6: Technological Trends in Digital Marketing
  • Week 7: Regulatory, Legal, and Ethical Frameworks
  • Midterm: Midterm evaluation
  • Week 9: Market Research Foundations in Tourism and Hospitality
  • Week 10: Analysing Secondary Data in the Digital Environment
  • Week 11: Conducting Primary Digital Market Research
  • Week 12: Applying Digital Marketing Management for Tourism and Hospi…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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