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Level 4 Diploma in Health and Social Care Management

Applying Communication in the Caring Professions in practice: case studies

HSC403 · Communication in the Caring Professions — Week 12 of 16

CourseHSC403
Week12 of 16
SemesterI
TutorOnline in the course chat

This week’s topics

Applying Communication in the Caring Professions in practice: case studies

  1. Case analysis
  2. Linking theory to practice
  3. Evaluating evidence
  4. What do we mean by evidence-based practice? | UK Trauma Council
  5. What is Evidence-Based Practice?
  6. Evidence-Based Practice: What Is It and Why It Matters For Nurses

What you will be able to do

  • 2.1 Evaluate communication systems and practices used in different settings.
  • 3.2 Compare the use of different communications systems for partnership working.

Activity

Start with this week’s 3 videos, then: Case-study workshop: apply the unit’s concepts to a real or realistic case and evaluate the outcome.

Study materials

Videos

  • What do we mean by evidence-based practice? | UK Trauma Council · YouTube · Anna Freud · 6 min · for registered students
  • What is Evidence-Based Practice? · YouTube · Lippincott NursingCenter.com · 19 min · for registered students
  • Evidence-Based Practice: What Is It and Why It Matters For Nurses · YouTube · Gradehacker · 5 min · for registered students

Further resources

  • Exploring Business, ch. 8: Teamwork and Communications · PDF · Saylor Academy, textbook chapter; PDF pp. 374–440 · for registered students
  • Writing Guide with Handbook, ch. 15: Case Study Profile: What One Person Says About All · PDF · OpenStax, textbook chapter; pp. 493–526 · for registered students
  • Workplace Software and Skills, 2.3: Communication and Calendar Applications · PDF · OpenStax, textbook chapter; pp. 74–85 · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Week 11Week 13
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Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

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Course plan
  • Week 1: Methods of communication in care environments
  • Week 2: Overcoming barriers to communication
  • Week 3: Interpersonal communication techniques
  • Week 4: Impact of communication failure in care management
  • Week 5: Evaluating communication systems and practices
  • Week 6: Enhancing organisational communication systems
  • Week 7: Communication systems in multi-agency working
  • Midterm: Midterm evaluation
  • Week 9: Comparative analysis of collaborative communication tools
  • Week 10: Optimising partnership communication systems
  • Week 11: Information governance and ethical practice
  • Week 12: Applying Communication in the Caring Professions in practic…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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