This week’s topics
Evaluating communication systems and practices
- Electronic health records versus paper-based records
- Handover procedures in residential and community care
- Audit tools for communication efficacy
- Benchmarking against care quality standards
- Residential Care Worker - Using Technology to support Person Centred Care
- About the Care Quality Commission and what we do
What you will be able to do
- 2.1 Evaluate communication systems and practices used in different settings.
Activity
Start with this week’s 2 videos, then: Seminar, guided reading and a short written task: evaluate communication systems and practices used in different settings.
Study materials
Videos
- Residential Care Worker - Using Technology to support Person Centred Care · YouTube · Digitising Social Care · 3 min · for registered students
- About the Care Quality Commission and what we do · YouTube · Care Quality Commission · 3 min · for registered students
- How to give a SBAR Handover | Clinical Skills Series · YouTube · Nurse Zara · 8 min · for registered students
- About us: Who we are and what we do · YouTube · Care Quality Commission · 5 min · for registered students
Further resources
- CQC: Assessment framework (quality statements) · Reading · Other, guidance · for registered students
- Health and social care integration: joining up care for people, places and populations (2022) · Reading · GOV.UK, report · for registered students
- People's experience in adult social care services (NICE guideline NG86, 2018) · Reading · Nice, guidance · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
