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Level 4 Diploma in Health and Social Care Management

Optimising partnership communication systems

HSC403 · Communication in the Caring Professions — Week 10 of 16

CourseHSC403
Week10 of 16
SemesterI
TutorOnline in the course chat

This week’s topics

Optimising partnership communication systems

  1. Standardisation of joint information-sharing templates
  2. Cross-agency feedback mechanisms
  3. Resolving inter-organisational communication bottlenecks
  4. Formulating strategic recommendations for collaborative integration

What you will be able to do

  • 3.3 Recommend ways to improve communication systems used for partnership working.

Activity

Seminar, guided reading and a short written task: recommend ways to improve communication systems used for partnership working.

Study materials

Further resources

  • Health and social care integration: joining up care for people, places and populations (2022) · Reading · GOV.UK, report · for registered students
  • Care and support statutory guidance (Care Act 2014, DHSC) · Reading · GOV.UK, guidance · for registered students
  • Principles of Management, ch. 12: Communication in Organizations · PDF · Saylor Academy, textbook chapter; pp. 456–494 · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
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Course plan
  • Week 1: Methods of communication in care environments
  • Week 2: Overcoming barriers to communication
  • Week 3: Interpersonal communication techniques
  • Week 4: Impact of communication failure in care management
  • Week 5: Evaluating communication systems and practices
  • Week 6: Enhancing organisational communication systems
  • Week 7: Communication systems in multi-agency working
  • Midterm: Midterm evaluation
  • Week 9: Comparative analysis of collaborative communication tools
  • Week 10: Optimising partnership communication systems
  • Week 11: Information governance and ethical practice
  • Week 12: Applying Communication in the Caring Professions in practic…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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