This week’s topics
Enhancing organisational communication systems
- Gap analysis and workflow mapping
- Integrating mobile health applications
- Staff training and change management
- Formulating quality improvement proposals
- Quality Improvement and Service Improvement Projects for Nurses
- Lewin's change management model explained using two example nursing projects
- Plan-Do-Study-Act (PDSA) cycle explained using an example quality improvement project
What you will be able to do
- 2.2 Propose improvements to communication systems and practices used in health and social care.
Activity
Start with this week’s 3 videos, then: Seminar, guided reading and a short written task: propose improvements to communication systems and practices used in health and social care.
Study materials
Videos
- Quality Improvement and Service Improvement Projects for Nurses · YouTube · Carol Forde-Johnston · 33 min · for registered students
- Lewin's change management model explained using two example nursing projects · YouTube · Carol Forde-Johnston · 14 min · for registered students
- Plan-Do-Study-Act (PDSA) cycle explained using an example quality improvement project · YouTube · Carol Forde-Johnston · 15 min · for registered students
Further resources
- Behaviour change: digital and mobile health interventions (NICE NG183, 2020) · Reading · Nice, guidance · for registered students
- Principles of Management, ch. 10.2–10.3: Organisational change and managing change · PDF · OpenStax, textbook chapter; pp. 278–298 · for registered students
- Business Communication for Success, ch. 9.3–9.4: Business proposal and report · PDF · Saylor Academy, textbook chapter; pp. 340–353 · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
