Review and coursework completion

This week’s topics

Review and coursework completion

1. Reviewing the learning outcomes
2. Completing and checking coursework against the criteria
3. Self-assessment

What you will be able to do

• 1.1 Explain the role of operations management in organisations.
• 1.2 Describe basic process design and workflow concepts used in operations.
• 1.3 Explain how capacity, productivity and utilisation are measured in operations.
• 2.1 Describe the purpose of forecasting and capacity planning in operations.
• 2.2 Explain the importance of quality management and quality control.
• 2.3 Assess the value of continuous improvement approaches in operations.
• 3.1 Explain health, safety and risk considerations in operations management.
• 3.2 Describe how automation and technology can improve operational performance.
• 3.3 Explain the importance of people, skills and standard operating procedures in effective operations.
• 4.1 Use basic operations management tools to review a business process.
• 4.2 Identify causes of inefficiency or waste in an operation.
• 4.3 Recommend actions to improve flow, quality or productivity.

Activity

Guided review of every criterion; coursework completion clinic and peer review.

Study materials