Business and technology qualifications, Levels 3-6, in Brussels. Explore qualifications
Portal login
Level 3 Diploma in Logistics, Supply Chain and Operations Management

Process Design and Workflow

LSC303 · Operations Management — Week 2 of 16

CourseLSC303
Week2 of 16
SemesterI
TutorOnline in the course chat

This week’s topics

Process Design and Workflow

  1. Process types and manufacturing volumes
  2. Facility layout design
  3. Process mapping symbols
  4. Identifying process bottlenecks
  5. Lecture 6 Process Selection and Facility Layout
  6. Process Mapping
  7. Facility Layout in Operations Management - Product vs Process Oriented Layout & Fixed

What you will be able to do

  • 1.2 Describe basic process design and workflow concepts used in operations.

Activity

Start with this week’s 3 videos, then: Seminar, guided reading and a short written task: describe basic process design and workflow concepts used in operations.

Study materials

Videos

  • Lecture 6 Process Selection and Facility Layout · YouTube · Eddy Witzel · 23 min · for registered students
  • Process Mapping · YouTube · Galton College · 30 min · for registered students
  • Facility Layout in Operations Management - Product vs Process Oriented Layout & Fixed · YouTube · Dr. Haywood · 4 min · for registered students

Further resources

  • Operations Management (Fanshawe), ch. 10: Layout Strategy and Design · Reading · Other, textbook chapter; PDF pp. 399–440 · for registered students
  • Introduction to Business 2e, ch. 10: Achieving World-Class Operations Management · PDF · OpenStax, textbook chapter; pp. 341–374 · for registered students
  • Exploring Business, ch. 11: Operations Management in Manufacturing and Service Industries · PDF · Saylor Academy, textbook chapter; PDF pp. 565–614 · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

Open this week in the portal
Course plan
  • Week 1: Introduction to Operations Management
  • Week 2: Process Design and Workflow
  • Week 3: Measuring Operational Performance
  • Week 4: Forecasting and Capacity Planning
  • Week 5: Quality Management and Control
  • Week 6: Continuous Improvement Approaches
  • Week 7: Health, Safety and Operational Risk
  • Midterm: Midterm evaluation
  • Week 9: Technology and Workforce in Operations
  • Week 10: Process Review and Waste Identification
  • Week 11: Operational Improvement Planning
  • Week 12: Applying Operations Management in practice: case studies
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
Back to the course
Scroll