This week’s topics
Quality Management and Control
- Quality control versus quality assurance
- Costs of quality
- Total Quality Management principles
- Inspection and testing methods
- Managing Quality Explained | Quality Control & Quality Assurance
- Total Quality Management (TQM) | Quality Control
- Costs of Quality - Failure, Appraisal, and Prevention Costs
- Quality
What you will be able to do
- 2.2 Explain the importance of quality management and quality control.
Activity
Start with this week’s 4 videos, then: Seminar, guided reading and a short written task: explain the importance of quality management and quality control.
Study materials
Videos
- Managing Quality Explained | Quality Control & Quality Assurance · YouTube · Two Teachers · 9 min · for registered students
- Total Quality Management (TQM) | Quality Control · YouTube · Dr. Haywood · 8 min · for registered students
- Costs of Quality - Failure, Appraisal, and Prevention Costs · YouTube · Dr. Haywood · 4 min · for registered students
- Quality · Oak National Academy, Key Stage 4 (GCSE level) · for registered students
Further resources
- Operations Management (Fanshawe), ch. 6: Managing Quality · Reading · Other, textbook chapter; PDF pp. 229–284 · for registered students
- Introduction to Business 2e, ch. 10.6: Improving production and operations (quality) · PDF · OpenStax, textbook chapter; pp. 344–346 · for registered students
- MIT OCW 15.760B Introduction to Operations Management (Spring 2004), Quality · PDF · MIT OpenCourseWare, slides · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
