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Level 3 Diploma in Business Management

Monitoring Employee Performance

BM303 · People Management — Week 6 of 16

CourseBM303
Week6 of 16
SemesterI
TutorOnline in the course chat

This week’s topics

Monitoring Employee Performance

  1. Setting SMART objectives and expectations
  2. Key performance indicators (KPIs) and operational metrics
  3. Direct observation, quality audits, and informal check-ins
  4. Selecting appropriate monitoring techniques
  5. Monitoring People Performance in a HR setting
  6. #16 Defining Objectives and Performance Expectations
  7. What is KPI? (With Examples) | From A Business Professor
  8. Setting project aims and objectives

What you will be able to do

  • 3.1 Explain ways in which a business can monitor employee performance.
  • 3.2 State different performance management tools.

Activity

Start with this week’s 4 videos, then: Seminar, guided reading and a short written task: explain ways in which a business can monitor employee performance.

Study materials

Videos

  • Monitoring People Performance in a HR setting · YouTube · Galton College · 27 min · for registered students
  • #16 Defining Objectives and Performance Expectations · YouTube · Armin Trost · 35 min · for registered students
  • What is KPI? (With Examples) | From A Business Professor · YouTube · Business School 101 · 10 min · for registered students
  • Setting project aims and objectives · Oak National Academy, Key Stage 4 (GCSE level) · for registered students

Further resources

  • Principles of Management, ch. 11.3: Performance management · PDF · OpenStax, textbook chapter; pp. 305–307 · for registered students
  • Organizational Behavior, ch. 8.1–8.2: Appraisal systems and techniques · PDF · OpenStax, textbook chapter; pp. 218–232 · for registered students
  • Human Resource Management, ch. 11: Employee Assessment · PDF · Saylor Academy, textbook chapter; pp. 352–391 · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

Open this week in the portal
Course plan
  • Week 1: Theories of Employee Motivation
  • Week 2: Methods and Organisational Benefits of Motivation
  • Week 3: Flexible Working and Remote Employee Wellbeing
  • Week 4: The Employment Relationship and Workplace Dynamics
  • Week 5: Employee Engagement and Relationship Improvement
  • Week 6: Monitoring Employee Performance
  • Week 7: Performance Management Tools and Mutual Benefits
  • Midterm: Midterm evaluation
  • Week 9: Functions of Management
  • Week 10: Leadership Styles and Approaches
  • Week 11: Improving Leadership and Management Practice
  • Week 12: Applying People Management in practice: case studies
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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