This week’s topics
Monitoring Employee Performance
- Setting SMART objectives and expectations
- Key performance indicators (KPIs) and operational metrics
- Direct observation, quality audits, and informal check-ins
- Selecting appropriate monitoring techniques
- Monitoring People Performance in a HR setting
- #16 Defining Objectives and Performance Expectations
- What is KPI? (With Examples) | From A Business Professor
- Setting project aims and objectives
What you will be able to do
- 3.1 Explain ways in which a business can monitor employee performance.
- 3.2 State different performance management tools.
Activity
Start with this week’s 4 videos, then: Seminar, guided reading and a short written task: explain ways in which a business can monitor employee performance.
Study materials
Videos
- Monitoring People Performance in a HR setting · YouTube · Galton College · 27 min · for registered students
- #16 Defining Objectives and Performance Expectations · YouTube · Armin Trost · 35 min · for registered students
- What is KPI? (With Examples) | From A Business Professor · YouTube · Business School 101 · 10 min · for registered students
- Setting project aims and objectives · Oak National Academy, Key Stage 4 (GCSE level) · for registered students
Further resources
- Principles of Management, ch. 11.3: Performance management · PDF · OpenStax, textbook chapter; pp. 305–307 · for registered students
- Organizational Behavior, ch. 8.1–8.2: Appraisal systems and techniques · PDF · OpenStax, textbook chapter; pp. 218–232 · for registered students
- Human Resource Management, ch. 11: Employee Assessment · PDF · Saylor Academy, textbook chapter; pp. 352–391 · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.