People Management

Course Description

The aim of this unit is to provide learners with the necessary knowledge and understanding to effectively lead and manage people in a business. Learners will develop an awareness of employee motivation, employee relations and performance management. This will help learners to understand what is required by leaders and managers to deliver and support effective employee engagement.

Course Objectives

The aim of this unit is to provide learners with the necessary knowledge and understanding to effectively lead and manage people in a business. Learners will develop an awareness of employee motivation, employee relations and performance management. This will help learners to understand what is required by leaders and managers to deliver and support effective employee engagement.

Key Topics

1. LO1: Understand employee motivation.
2. LO2: Understand employee relations.
3. LO3: Know about performance management.
4. LO4: Understand leadership and management.

Course Outline

Learning Outcomes

1. LO1 Understand employee motivation.
2. 1.1 Explain different motivational theories.
3. 1.2 Describe ways in which employees can be motivated.
4. 1.3 Explain the benefits to a business of motivated employees.
5. 1.4 Suggest ways in which a business can increase employee motivation.
6. 1.5 Discuss how flexible working and working from home can impact employees’ motivations and wellbeing and performance.
7. LO2 Understand employee relations.
8. 2.1 Explain the factors which influence the employer/employee relationship.
9. 2.2 State barriers to effective employee relations.
10. 2.3 Explain the benefits to a business of effective employee engagement.
11. 2.4 Suggest ways in which a business could improve its employee relations.
12. LO3 Know about performance management.
13. 3.1 Explain ways in which a business can monitor employee performance.
14. 3.2 State different performance management tools.
15. 3.3 Explain the benefits to a business of effective performance management.
16. 3.4 Explain the benefits to an employee of effective performance management.
17. LO4 Understand leadership and management.
18. 4.1 Explain different leadership styles.
19. 4.2 Explain the key functions of management.
20. 4.3 Compare key differences between managers and leaders.
21. 4.4 Suggest ways in which a business could improve how it leads and manages its employees.