Review and coursework completion

This week’s topics

Review and coursework completion

1. Reviewing the learning outcomes
2. Completing and checking coursework against the criteria
3. Self-assessment

What you will be able to do

• 1.1 State the basic components of communication.
• 1.2 State barriers to communication in a business context.
• 1.3 Explain how to overcome barriers to effective communication.
• 2.1 State different aspects of verbal and non-verbal communication in a business context.
• 2.2 Explain why verbal and non-verbal communication is important in a business context.
• 2.3 Explain how to use effective verbal and non-verbal communication in different situations.
• 3.1 State different types of written communication used in a business.
• 3.2 Explain why written communication is important in a business context.
• 3.3 Demonstrate effective written communication for different requirements.
• 4.1 State different aspects of IT communication used in a business.
• 4.2 Explain why IT communication is important in a business context.
• 4.3 Demonstrate effective use of IT to communicate in different situations.

Activity

Guided review of every criterion; coursework completion clinic and peer review.

Study materials