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Level 3 Diploma in Business Management

Practical Business Documentation

BM301 · Communication for Business — Week 7 of 16

CourseBM301
Week7 of 16
SemesterI
TutorOnline in the course chat

This week’s topics

Practical Business Documentation

  1. Meeting agendas and minutes
  2. Persuasive sales proposals
  3. Formal complaint response drafting
  4. Proofreading and copy-editing techniques
  5. Drafting Board Minutes? 3 Mistakes to Avoid
  6. What's the difference between copyediting and proofreading ?
  7. Top 10 proofreading tips
  8. Editing and improving a document

What you will be able to do

  • 3.3 Demonstrate effective written communication for different requirements.

Activity

Start with this week’s 4 videos, then: Seminar, guided reading and a short written task: demonstrate effective written communication for different requirements.

Study materials

Videos

  • Drafting Board Minutes? 3 Mistakes to Avoid · YouTube · Malcolm Zoppi | Corporate and M&A Solicitor · 3 min · for registered students
  • What's the difference between copyediting and proofreading ? · YouTube · Denise Cowle Editorial · 7 min · for registered students
  • Top 10 proofreading tips · YouTube · John Espirian · 4 min · for registered students
  • Editing and improving a document · Oak National Academy, Key Stage 2 (lower secondary level) · for registered students

Further resources

  • Business Communication for Success, ch. 9.3–9.4: Business proposal and report · PDF · Saylor Academy, textbook chapter; pp. 340–353 · for registered students
  • Workplace Software and Skills, ch. 3.4: Collaborative editing and reviewing in Word · PDF · OpenStax, textbook chapter; pp. 159–165 · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Week 6Midterm
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Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

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Course plan
  • Week 1: Fundamentals of Business Communication
  • Week 2: Barriers to Communication and Resolutions
  • Week 3: Verbal and Non-Verbal Dynamics
  • Week 4: Verbal and Non-Verbal Workplace Scenarios
  • Week 5: Written Communication Formats and Value
  • Week 6: Business Report Writing
  • Week 7: Practical Business Documentation
  • Midterm: Midterm evaluation
  • Week 9: IT Systems in Business Communication
  • Week 10: Virtual Collaboration and Remote Working
  • Week 11: Integrated Digital Communication
  • Week 12: Applying Communication for Business in practice: case studi…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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