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Level 3 Diploma in Business Management

Fundamentals of Business Communication

BM301 · Communication for Business — Week 1 of 16

CourseBM301
Week1 of 16
SemesterI
TutorOnline in the course chat

This week’s topics

Fundamentals of Business Communication

  1. Sender, message, and receiver
  2. Encoding and decoding
  3. Transmission channels
  4. Feedback loops in business
  5. The Communications Process
  6. Transmission Model of Communication: Shannon and Weaver
  7. The 3 Communication Models for Communication Studies | Linear, Transmission and Transactional
  8. Tools for communication

What you will be able to do

  • 1.1 State the basic components of communication.

Activity

Start with this week’s 4 videos, then: Seminar, guided reading and a short written task: state the basic components of communication.

Study materials

Videos

  • The Communications Process · YouTube · Galton College · 28 min · for registered students
  • Transmission Model of Communication: Shannon and Weaver · YouTube · Alexander Lyon Communication Coach · 4 min · for registered students
  • The 3 Communication Models for Communication Studies | Linear, Transmission and Transactional · YouTube · cheyenne cassidy · 10 min · for registered students
  • Tools for communication · Oak National Academy, Key Stage 4 (GCSE level) · for registered students

Further resources

  • Business Communication for Success, ch. 1.2: What is communication? · PDF · Saylor Academy, textbook chapter; pp. 11–21 · for registered students
  • Organizational Behavior, ch. 11.1: The process of managerial communication · PDF · OpenStax, textbook chapter; pp. 304–305 · for registered students
  • Principles of Marketing, ch. 13.2: The communication process · PDF · OpenStax, textbook chapter; pp. 442–444 · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Week 2
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

Open this week in the portal
Course plan
  • Week 1: Fundamentals of Business Communication
  • Week 2: Barriers to Communication and Resolutions
  • Week 3: Verbal and Non-Verbal Dynamics
  • Week 4: Verbal and Non-Verbal Workplace Scenarios
  • Week 5: Written Communication Formats and Value
  • Week 6: Business Report Writing
  • Week 7: Practical Business Documentation
  • Midterm: Midterm evaluation
  • Week 9: IT Systems in Business Communication
  • Week 10: Virtual Collaboration and Remote Working
  • Week 11: Integrated Digital Communication
  • Week 12: Applying Communication for Business in practice: case studi…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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