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Level 3 Diploma in Business Management

IT Systems in Business Communication

BM301 · Communication for Business — Week 9 of 16

CourseBM301
Week9 of 16
SemesterI
TutorOnline in the course chat

This week’s topics

IT Systems in Business Communication

  1. Corporate email frameworks
  2. Intranet and extranet portals
  3. Instant messaging and chat applications
  4. Speed, reach, and efficiency benefits
  5. Fundamentals of Networking - Lesson 03 (Peer-to-Peer, Client-Server, Internet, Intranet & Extranet)
  6. How to Write a Professional Email [STEP-BY-STEP BUSINESS EMAIL]
  7. Flow of Communications

What you will be able to do

  • 4.1 State different aspects of IT communication used in a business.
  • 4.2 Explain why IT communication is important in a business context.

Activity

Start with this week’s 4 videos, then: Seminar, guided reading and a short written task: state different aspects of IT communication used in a business.

Study materials

Videos

  • Fundamentals of Networking - Lesson 03 (Peer-to-Peer, Client-Server, Internet, Intranet & Extranet) · YouTube · EEC Page · 13 min · for registered students
  • How to Write a Professional Email [STEP-BY-STEP BUSINESS EMAIL] · YouTube · Adriana Girdler · 6 min · for registered students
  • Flow of Communications · YouTube · Galton College · 27 min · for registered students
  • Internet Technologies - CS50's Computer Science for Business Professionals 2017 · YouTube · CS50 · 36 min · for registered students

Further resources

  • Workplace Software and Skills, 2.3: Communication and Calendar Applications · PDF · OpenStax, textbook chapter; pp. 74–85 · for registered students
  • Information Systems for Business and Beyond (2019), ch. 5: Networking and Communication · PDF · Other, textbook chapter · for registered students
  • Tools for communication (slides) · Reading · Oak, slides · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
MidtermWeek 10
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Course plan
  • Week 1: Fundamentals of Business Communication
  • Week 2: Barriers to Communication and Resolutions
  • Week 3: Verbal and Non-Verbal Dynamics
  • Week 4: Verbal and Non-Verbal Workplace Scenarios
  • Week 5: Written Communication Formats and Value
  • Week 6: Business Report Writing
  • Week 7: Practical Business Documentation
  • Midterm: Midterm evaluation
  • Week 9: IT Systems in Business Communication
  • Week 10: Virtual Collaboration and Remote Working
  • Week 11: Integrated Digital Communication
  • Week 12: Applying Communication for Business in practice: case studi…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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