Verbal and Non-Verbal Dynamics

This week’s topics

Verbal and Non-Verbal Dynamics

1. Vocal pitch, tone, and pacing
2. Body language, gestures, and eye contact
3. Proxemics and business attire
4. Importance of interpersonal alignment
5. How to Understand Body Language in Business Negotiations? | From A Business Professor #bodylanguage
6. The Importance of Vocal Variety in Presentations
7. Types of Communications

What you will be able to do

• 2.1 State different aspects of verbal and non-verbal communication in a business context.
• 2.2 Explain why verbal and non-verbal communication is important in a business context.

Activity

Start with this week’s 3 videos, then: Seminar, guided reading and a short written task: state different aspects of verbal and non-verbal communication in a business context.

Study materials

Videos

• How to Understand Body Language in Business Negotiations? | From A Business Professor #bodylanguage · YouTube · Business School 101 · 11 min · for registered students
• The Importance of Vocal Variety in Presentations · YouTube · Deborah Grayson Riegel · 11 min · for registered students
• Types of Communications · YouTube · Galton College · 34 min · for registered students

Further resources

• Business Communication for Success, ch. 11.2: Types of nonverbal communication · PDF · Saylor Academy, textbook chapter; pp. 427–438 · for registered students
• Organizational Behavior, ch. 11.2: Types of communication in organisations · PDF · OpenStax, textbook chapter; pp. 306–309 · for registered students