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Level 7 Diploma in Tourism and Hospitality Management

Historical Evolution of Technology in Tourism and Hospitality

THM704 · Digital Tourism and Hospitality — Week 1 of 16

CourseTHM704
Week1 of 16
SemesterII
TutorOnline in the course chat

This week’s topics

Historical Evolution of Technology in Tourism and Hospitality

  1. Early airline automation and Computer Reservation Systems (CRS)
  2. Emergence of Global Distribution Systems (GDS)
  3. Migration from legacy systems to early web architecture

What you will be able to do

  • 1.1 Evaluate the impact of technological change on the historical development of the tourism and hospitality industry.

Activity

Seminar, guided reading and a short written task: evaluate the impact of technological change on the historical development of the tourism and hospitality industry.

Study materials

Further resources

  • Tourism: The International Business (Mill, 2010), ch. 11: Travel distribution systems · PDF · Other, textbook chapter; pp. 265–286 · for registered students
  • Foundations of Information Systems, 1.1: Development of the Internet · PDF · OpenStax, textbook chapter; pp. 12–14 · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Week 2
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

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Course plan
  • Week 1: Historical Evolution of Technology in Tourism and Hospitali…
  • Week 2: The Emergence of the Digital Tourism Concept
  • Week 3: Internet Marketplace Dynamics and Digital Consumer Behaviour
  • Week 4: Online Travel Agencies (OTAs) and Meta-Search Aggregation
  • Week 5: Social Media in International Tourism Marketing
  • Week 6: Destination Marketing and User-Generated Content
  • Week 7: Online Reputation Management and Social Review Platforms
  • Midterm: Midterm evaluation
  • Week 9: Contemporary Technologies and Future Sector Growth
  • Week 10: Information Security in Technology Implementation
  • Week 11: Data Protection, Privacy, and Ethical Governance
  • Week 12: Applying Digital Tourism and Hospitality in practice: case …
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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