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Level 7 Diploma in Business and Organisational Psychology

Trust and Relational Architecture in Team Management

BOP705 · Team Building — Week 11 of 16

CourseBOP705
Week11 of 16
SemesterII
TutorOnline in the course chat

This week’s topics

Trust and Relational Architecture in Team Management

  1. Mayer, Davis, and Schoorman's ABI model (Ability, Benevolence, Integrity)
  2. Calculus-based versus identification-based trust
  3. Swift trust in virtual and ad hoc teams
  4. Strategies for repairing damaged trust to sustain high performance
  5. Lecture 59: Building Credibility and Trust
  6. Friend or Foe? A Psychological Perspective on Trust | Northwestern University
  7. Rationality and Reciprocity in Trust: Key Findings | Northwestern University

What you will be able to do

  • 2.2 Evaluate the features of high-performance teams at an organisation
  • 3.3 Critically evaluate the role of trust in team management in an organisation.

Activity

Start with this week’s 3 videos, then: Seminar, guided reading and a short written task: evaluate the features of high-performance teams at an organisation

Study materials

Videos

  • Friend or Foe? A Psychological Perspective on Trust | Northwestern University · YouTube · Kellogg School of Management · 5 min · for registered students
  • Rationality and Reciprocity in Trust: Key Findings | Northwestern University · YouTube · Kellogg School of Management · 3 min · for registered students
  • Building High Trust Relationships in Teams and Organisations · YouTube · The Open University Business School · 48 min · for registered students
  • Building Team Trust to Manage Change at Work | Northwestern University · YouTube · Kellogg School of Management · 5 min · for registered students

Further resources

  • Leader emotional intelligence, leadership styles, commitment and trust on job performance · Reading · Reading, article · for registered students
  • Organizational Behavior, ch. 10: Understanding and Managing Work Teams · PDF · OpenStax, textbook chapter; pp. 295–316 · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
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Course plan
  • Week 1: Foundations of Teams in Organisations
  • Week 2: Strategic Value and Systems of Team Working
  • Week 3: Theories of Team and Group Development
  • Week 4: Anatomy of High-Performance Teams
  • Week 5: Structured Management Team Development Frameworks
  • Week 6: Dysfunctions and Barriers in Team Building
  • Week 7: Organisational Demography and Team Composition
  • Midterm: Midterm evaluation
  • Week 9: Values, Attitudes, and Normative Team Dynamics
  • Week 10: Conflict Dynamics and Interventions
  • Week 11: Trust and Relational Architecture in Team Management
  • Week 12: Applying Team Building in practice: case studies
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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