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Level 6 Diploma in Tourism and Hospitality Management

Data Protection, Privacy, and Ethical Governance

THM604 · Technology in the Tourism and Hospitality Industry — Week 11 of 16

CourseTHM604
Week11 of 16
SemesterII
TutorOnline in the course chat

This week’s topics

Data Protection, Privacy, and Ethical Governance

  1. GDPR and international privacy legislation
  2. Guest profiling and surveillance ethics
  3. Safeguarding customer relationship management (CRM) databases
  4. Data breach response protocols
  5. Data Protection and UK GDPR: Safeguarding Personal Data in the Digital Age
  6. Ethical data protection
  7. Journey of a personal data breach report
  8. TU Delft – Privacy considerations
  9. TU Delft – Security and privacy interventions

What you will be able to do

  • 4.2 Explain the importance of data protection to the implementation of technology in the tourism and hospitality industry.

Activity

Start with this week’s 5 videos, then: Seminar, guided reading and a short written task: explain the importance of data protection to the implementation of technology in the tourism and hospitality industry.

Study materials

Videos

  • Data Protection and UK GDPR: Safeguarding Personal Data in the Digital Age · YouTube · Myerson Solicitors · 54 min · for registered students
  • Ethical data protection · YouTube · Information Commission's Office (ICO) · 52 min · for registered students
  • Journey of a personal data breach report · YouTube · Information Commission's Office (ICO) · 41 min · for registered students
  • TU Delft – Privacy considerations · YouTube · TU Delft · 8 min · for registered students
  • TU Delft – Security and privacy interventions · YouTube · TU Delft · 8 min · for registered students
  • Data Protection for Thrillseekers - Dr Victoria Baines · YouTube · Gresham College · 57 min · for registered students
  • The Dilemmas of Privacy and Surveillance - Professor Martyn Thomas CBE · YouTube · Gresham College · 51 min · for registered students

Further resources

  • ICO: UK GDPR guidance and resources · Reading · GOV.UK, guidance · for registered students
  • GDPR (Regulation (EU) 2016/679), Arts 32–34: Security of processing and personal data breaches · Reading · Eu, legislation; OJ L 119, pp. 51–52 · for registered students
  • Foundations of Information Systems, 6.3: Privacy from a Global Perspective · PDF · OpenStax, textbook chapter; pp. 227–233 · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Week 10Week 12
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Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

Open this week in the portal
Course plan
  • Week 1: Historical Evolution of Tourism Technology
  • Week 2: Contemporary Technologies and Future Growth
  • Week 3: Management Information Systems in Hospitality
  • Week 4: Global Distribution Systems (GDS)
  • Week 5: Online Travel Intermediaries
  • Week 6: Supplier-Intermediary Relationships
  • Week 7: Internet-Enabled International Tourism Marketing
  • Midterm: Midterm evaluation
  • Week 9: Social Media and Destination Marketing
  • Week 10: Security in Tourism and Hospitality Technology
  • Week 11: Data Protection, Privacy, and Ethical Governance
  • Week 12: Applying Technology in the Tourism and Hospitality Industry…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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