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Level 6 Diploma in Tourism and Hospitality Management

Contemporary Technologies and Future Growth

THM604 · Technology in the Tourism and Hospitality Industry — Week 2 of 16

CourseTHM604
Week2 of 16
SemesterII
TutorOnline in the course chat

This week’s topics

Contemporary Technologies and Future Growth

  1. Artificial intelligence applications
  2. Internet of Things (IoT) in smart hotels
  3. Automation and service robotics
  4. Virtual and augmented reality travel experiences
  5. Oct 2017 - The Internet of Things (IoT): What does it mean for businesses today?
  6. Week 6: Lecture 28: Automation Vs Autonomous & Role of Robotics, Humanoid, GenAI
  7. Week 2: Lecture 9: Augmented Reality, Virtual Reality, Mixed Reality and Computer Vision

What you will be able to do

  • 1.2 Evaluate the impacts of contemporary technological developments on the future growth of the tourism and hospitality industry.

Activity

Start with this week’s 3 videos, then: Seminar, guided reading and a short written task: evaluate the impacts of contemporary technological developments on the future growth of the tourism and hospitality industry.

Study materials

Videos

  • Oct 2017 - The Internet of Things (IoT): What does it mean for businesses today? · YouTube · The Open University Business School · 22 min · for registered students
  • Oct 2017 - Are you ready for the fourth industrial revolution and should you be? · YouTube · The Open University Business School · 44 min · for registered students
  • Smart Hospitality: The Human-AI Partnership · YouTube · eCornell · 59 min · for registered students

Further resources

  • European Capital of Smart Tourism (EU initiative and best-practice compendia) · Reading · Eu, case study · for registered students
  • Foundations of Information Systems, 10.1–10.2: Emerging technologies · PDF · OpenStax, textbook chapter; pp. 373–384 · for registered students
  • Tourism: The International Business (Mill, 2010), ch. 12: Future trends · PDF · Other, textbook chapter; pp. 287–297 · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

Open this week in the portal
Course plan
  • Week 1: Historical Evolution of Tourism Technology
  • Week 2: Contemporary Technologies and Future Growth
  • Week 3: Management Information Systems in Hospitality
  • Week 4: Global Distribution Systems (GDS)
  • Week 5: Online Travel Intermediaries
  • Week 6: Supplier-Intermediary Relationships
  • Week 7: Internet-Enabled International Tourism Marketing
  • Midterm: Midterm evaluation
  • Week 9: Social Media and Destination Marketing
  • Week 10: Security in Tourism and Hospitality Technology
  • Week 11: Data Protection, Privacy, and Ethical Governance
  • Week 12: Applying Technology in the Tourism and Hospitality Industry…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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