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Level 6 Diploma in Tourism and Hospitality Management

Management Information Systems in Hospitality

THM604 · Technology in the Tourism and Hospitality Industry — Week 3 of 16

CourseTHM604
Week3 of 16
SemesterII
TutorOnline in the course chat

This week’s topics

Management Information Systems in Hospitality

  1. Property Management Systems (PMS)
  2. Point of Sale (POS) integration
  3. Data analytics for yield management
  4. Operational decision support systems

What you will be able to do

  • 2.1 Critically evaluate the effectiveness of management information systems in tourism and hospitality organisations.

Activity

Seminar, guided reading and a short written task: critically evaluate the effectiveness of management information systems in tourism and hospitality organisations.

Study materials

Further resources

  • All Are Welcome: An Introduction to the Hospitality Industry, ch. 7: Lodging and Hotel Operations · Reading · Libretexts, textbook chapter · for registered students
  • Introduction to Business 2e, ch. 13: Using Technology to Manage Information · PDF · OpenStax, textbook chapter; pp. 451–484 · for registered students
  • Foundations of Information Systems, ch. 8: Data Analytics and Modeling · PDF · OpenStax, textbook chapter; pp. 297–338 · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Week 2Week 4
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Course plan
  • Week 1: Historical Evolution of Tourism Technology
  • Week 2: Contemporary Technologies and Future Growth
  • Week 3: Management Information Systems in Hospitality
  • Week 4: Global Distribution Systems (GDS)
  • Week 5: Online Travel Intermediaries
  • Week 6: Supplier-Intermediary Relationships
  • Week 7: Internet-Enabled International Tourism Marketing
  • Midterm: Midterm evaluation
  • Week 9: Social Media and Destination Marketing
  • Week 10: Security in Tourism and Hospitality Technology
  • Week 11: Data Protection, Privacy, and Ethical Governance
  • Week 12: Applying Technology in the Tourism and Hospitality Industry…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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