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Level 5 Diploma in Health and Social Care Management

Building and Sustaining Team Culture

HSC504 · Team Management in Health and Social Care — Week 4 of 16

CourseHSC504
Week4 of 16
SemesterII
TutorOnline in the course chat

This week’s topics

Building and Sustaining Team Culture

  1. Defining core components of a person-centred care culture
  2. Supervision and reflective practice frameworks
  3. Clinical governance systems supporting culture
  4. Standard operating procedures reinforcing shared values
  5. Clinical Supervision for Nurses - Nurse Education
  6. Reflective supervision. The social work student connect webinar 5

What you will be able to do

  • 2.1 Explain the components of a positive culture within a team.
  • 2.2 Describe how systems and processes support a positive culture in a team.

Activity

Start with this week’s 2 videos, then: Seminar, guided reading and a short written task: explain the components of a positive culture within a team.

Study materials

Videos

  • Clinical Supervision for Nurses - Nurse Education · YouTube · Carol Forde-Johnston · 33 min · for registered students
  • Reflective supervision. The social work student connect webinar 5 · YouTube · Siobhan Maclean · 76 min · for registered students
  • Enhancing staff development through supervision · YouTube · Social Care Institute for Excellence (SCIE) · 14 min · for registered students
  • Webinar: Putting person-centred care into practice · YouTube · The Health Foundation · 59 min · for registered students

Further resources

  • Report of the Mid Staffordshire NHS Foundation Trust Public Inquiry (Francis Report, 2013) · Reading · GOV.UK, report · for registered students
  • A promise to learn – a commitment to act (Berwick review into patient safety, 2013) · Reading · GOV.UK, report · for registered students
  • The Cavendish Review: healthcare assistants and support workers in NHS and social care (2013) · Reading · GOV.UK, report · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

Open this week in the portal
Course plan
  • Week 1: Theories of Team Development
  • Week 2: Leadership Styles and Accountability
  • Week 3: Conflict Resolution in Health and Social Care
  • Week 4: Building and Sustaining Team Culture
  • Week 5: Creativity and Innovation in Practice
  • Week 6: Strategic Direction and Shared Vision
  • Week 7: Workforce Planning and Role Distribution
  • Midterm: Midterm evaluation
  • Week 9: Monitoring Team Performance and Delivering Feedback
  • Week 10: Managing Persistent Underperformance
  • Week 11: Safer Recruitment and Collaborative Selection
  • Week 12: Applying Team Management in Health and Social Care in pract…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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