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Level 7 Diploma in Health and Social Care Management

Applying Managing People in Health and Social Care in practice: case studies

HSC702 · Managing People in Health and Social Care — Week 12 of 16

CourseHSC702
Week12 of 16
SemesterI
TutorOnline in the course chat

This week’s topics

Applying Managing People in Health and Social Care in practice: case studies

  1. Case analysis
  2. Linking theory to practice
  3. Evaluating evidence
  4. It's not part of the job: responding to racism and abuse in social care
  5. Who keeps getting the shifts nobody wants? The everyday bias managers don’t notice

What you will be able to do

  • 1.4 Evaluate the different approaches used in the selection process in health and social care.
  • 1.5 Analyse the policies and procedures resulting from serious case reviews and inquiries which contribute to safeguarding in health and social care.
  • 2.2 Analyse career development and lifelong learning opportunities in the health and social care sector.
  • 3.2 Assess methods for identifying individual training and developing needs
  • 3.3 Analyse techniques for promoting continuous professional development in health and social care
  • 4.1 Analyse the significance of cultural diversity to the health and social care sector.
  • 4.3 Assess strategies for managing a diverse workforce.

Activity

Start with this week’s 2 videos, then: Case-study workshop: apply the unit’s concepts to a real or realistic case and evaluate the outcome.

Study materials

Videos

  • It's not part of the job: responding to racism and abuse in social care · YouTube · We Lead · 9 min · for registered students
  • Who keeps getting the shifts nobody wants? The everyday bias managers don’t notice · YouTube · We Lead · 10 min · for registered students
  • Summit 2025 session: Making progress tackling racism in health and care · YouTube · Nuffield Trust · 84 min · for registered students

Further resources

  • Transforming care: a national response to Winterbourne View Hospital (DH, 2012) · Reading · GOV.UK, report · for registered students
  • The Cavendish Review: healthcare assistants and support workers in NHS and social care (2013) · Reading · GOV.UK, report · for registered students
  • Leadership for a collaborative and inclusive future (Messenger review, 2022) · Reading · GOV.UK, report · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Week 11Week 13
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

Open this week in the portal
Course plan
  • Week 1: Strategic Workforce Planning in Health and Social Care
  • Week 2: Regulatory and Legal Frameworks in Health and Social Care R…
  • Week 3: Evidence-Based Selection Methodologies
  • Week 4: Safeguarding and Serious Case Governance in Staffing
  • Week 5: Performance Management and Team Maximisation
  • Week 6: Performance Monitoring and Quality Metrics
  • Week 7: Training Needs Assessment and Lifelong Learning
  • Midterm: Midterm evaluation
  • Week 9: Continuous Professional Development and Talent Architecture
  • Week 10: Cultural Diversity and Service Delivery Impact
  • Week 11: Strategic Management of Workforce Diversity
  • Week 12: Applying Managing People in Health and Social Care in pract…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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