This week’s topics
Performance Monitoring and Quality Metrics
- Clinical supervision frameworks
- 360-degree feedback instruments
- Balanced scorecards in healthcare
- Audit-based performance reviews
- Clinical Supervision for Nurses - Nurse Education
- Lecture 25: Assessing Leadership Behaviors: Multi-rater feedback instruments
- Clinical Audit in Healthcare - helpful for healthcare professional interviews
What you will be able to do
- 2.1 Explain how to maximise individual and group performance by implementing different performance management solutions.
- 3.1 Explain techniques for monitoring performance in health and social care
Activity
Start with this week’s 3 videos, then: Seminar, guided reading and a short written task: explain how to maximise individual and group performance by implementing different performance management solutions.
Study materials
Videos
- Clinical Supervision for Nurses - Nurse Education · YouTube · Carol Forde-Johnston · 33 min · for registered students
- Clinical Audit in Healthcare - helpful for healthcare professional interviews · YouTube · Carol Forde-Johnston · 14 min · for registered students
- Measuring Performance Techniques · YouTube · Galton College · 34 min · for registered students
- Monitoring People Performance in a HR setting · YouTube · Galton College · 27 min · for registered students
Further resources
- Organizational Behavior, ch. 8.1–8.2: Appraisal systems and techniques · PDF · OpenStax, textbook chapter; pp. 218–232 · for registered students
- Leadership for a collaborative and inclusive future (Messenger review, 2022) · Reading · GOV.UK, report · for registered students
- Principles of Accounting, Volume 2: Managerial Accounting, ch. 12: Balanced Scorecard and Other Performance Measures · PDF · OpenStax, textbook chapter; pp. 565–604 · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
