Managing People in Health and Social Care

Course Description

The aim of this unit is to enable the learner to understand the processes involved in the recruitment, management and development of people in the health and social care workplace. Learners will develop skills in the recruitment and retention of staff, as well as the importance of training and industrial relations. Learners will also understand the importance of identifying and managing cultural diversity in the workforce.

Course Objectives

The aim of this unit is to enable the learner to understand the processes involved in the recruitment, management and development of people in the health and social care workplace. Learners will develop skills in the recruitment and retention of staff, as well as the importance of training and industrial relations. Learners will also understand the importance of identifying and managing cultural diversity in the workforce.

Key Topics

1. LO1: Understand recruitment and selection processes in health and social care.
2. LO2: Understand training and career development opportunities available for individuals.
3. LO3: Understand performance management in health and social care.
4. LO4: Understand strategies for managing a diverse workforce.

Course Outline

Learning Outcomes

1. LO1 Understand recruitment and selection processes in health and social care.
2. 1.1 Explain the factors involved in the planning of recruitment in health and social care.
3. 1.2 Explain situations when it is necessary to seek specialist expertise in relation to recruitment and selection.
4. 1.3 Describe the relevant legislative and regulatory frameworks that affect recruitment and selection in health and social care.
5. 1.4 Evaluate the different approaches used in the selection process in health and social care.
6. 1.5 Analyse the policies and procedures resulting from serious case reviews and inquiries which contribute to safeguarding in health and social care.
7. LO2 Understand training and career development opportunities available for individuals.
8. 2.1 Explain how to maximise individual and group performance by implementing different performance management solutions.
9. 2.2 Analyse career development and lifelong learning opportunities in the health and social care sector.
10. LO3 Understand performance management in health and social care.
11. 3.1 Explain techniques for monitoring performance in health and social care
12. 3.2 Assess methods for identifying individual training and developing needs
13. 3.3 Analyse techniques for promoting continuous professional development in health and social care
14. LO4 Understand strategies for managing a diverse workforce.
15. 4.1 Analyse the significance of cultural diversity to the health and social care sector.
16. 4.2 Explain the benefits of a culturally diverse workforce.
17. 4.3 Assess strategies for managing a diverse workforce.