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Level 5 Diploma in Tourism and Hospitality Management

Operational Human Resource Functions

THM504 · The Management of Human Resources — Week 3 of 16

CourseTHM504
Week3 of 16
SemesterII
TutorOnline in the course chat

This week’s topics

Operational Human Resource Functions

  1. Recruitment and candidate selection
  2. Employee onboarding and induction
  3. Operational training delivery
  4. Performance management and appraisal administration
  5. Recruitment: Employee Selection Process
  6. Employee Performance Appraisal Techniques

What you will be able to do

  • 2.1 Explain key operational functions of human resource management.

Activity

Start with this week’s 2 videos, then: Seminar, guided reading and a short written task: explain key operational functions of human resource management.

Study materials

Videos

  • Recruitment: Employee Selection Process · YouTube · Galton College · 20 min · for registered students
  • Employee Performance Appraisal Techniques · YouTube · Galton College · 34 min · for registered students
  • Welcome Aboard: Four Tips for Improving Employee Onboarding · YouTube · eCornell · 35 min · for registered students

Further resources

  • Human Resource Management, ch. 4: Recruitment · PDF · Saylor Academy, textbook chapter; pp. 91–124 · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
Week 2Week 4
Course chat

Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

Open this week in the portal
Course plan
  • Week 1: Evolution and Origins of HRM
  • Week 2: Purpose and Core Objectives of HRM
  • Week 3: Operational Human Resource Functions
  • Week 4: Strategic Human Resource Functions
  • Week 5: Strategic Alignment and Business Performance
  • Week 6: Internal Organizational Influences on HRM
  • Week 7: External Environmental Drivers of HRM
  • Midterm: Midterm evaluation
  • Week 9: Technological Advancements and Digital HRM
  • Week 10: Contemporary Workplace Wellbeing and Inclusion
  • Week 11: Evaluating Strategic HRM and Future Trends
  • Week 12: Applying The Management of Human Resources in practice: cas…
  • Week 13: Assignment workshop: research, planning and referencing
  • Week 14: Assignment workshop: drafting, feedback and improvement
  • Week 15: Review and coursework completion
  • Final: Final assessment and submission
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