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Level 4 Diploma in Business Management

Why improving performance matters to the individual and to the business

BM405 · Leading and Managing Teams — Week 9 of 16

CourseBM405
Week9 of 16
SemesterII
TutorOnline in the course chat

This week’s topics

Why improving performance matters to the individual and to the business

  1. Develop own skills
  2. Enhanced promotion opportunities
  3. Increased productivity
  4. Increased quality

What you will be able to do

  • 3.2 Explain the importance to an individual of improving own performance.
  • 3.3 Explain the importance to a business of effective individual and team performance.

Study materials

Further resources

  • Principles of Management, ch. 11.3: Performance management · PDF · OpenStax (2019); pp. 305–307 · for registered students
  • Principles of Management, ch. 11.6: Talent development and succession planning · PDF · OpenStax (2019), training needs and development; pp. 315–326 · for registered students
  • Introduction to Business 2e, ch. 8.5: Performance planning and evaluation · PDF · OpenStax (2026); pp. 266–267 · for registered students
  • Performance Appraisal and Innovative Behavior in the Digital Era · Open-access article · Curzi et al. (2019), Frontiers in Psychology. How well-designed appraisal links individual targets to strategy and encourages new ideas. · for registered students
  • The future of feedback: Motivating performance improvement through future-focused feedback · Open-access article · Gnepp et al. (2020), PLOS ONE. Experiments showing appraisal feedback works better when it focuses on next steps rather than past faults. · for registered students
Materials marked “for registered students” open in the student portal, which is set up as soon as you receive final acceptance.
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Admitted students ask questions on this week’s page in the student portal: an AI assistant trained on the course answers first, and during the course’s timetabled classes Connect to your tutor brings your tutor into the chat, who may start a call if needed.

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Course plan
  • Week 1: Leadership versus management: inspiring people and planning…
  • Week 2: Leadership theories: trait theory, behaviour theories and l…
  • Week 3: Leadership theories: situational, contingency, transactiona…
  • Week 4: Management theories: management schools and approaches
  • Week 5: Team development and high performance teams
  • Week 6: Team development models compared: Tuckman, Adair and McGreg…
  • Week 7: Improving performance: SMART goals, training, appraisals, c…
  • Week 8: Midterm evaluation
  • Week 9: Why improving performance matters to the individual and to …
  • Week 10: Motivation theories: Maslow’s hierarchy of needs and Herzbe…
  • Week 11: Vroom’s expectancy theory and the role of motivation in tea…
  • Week 12: Determining own capacity to lead: personal SWOT and leaders…
  • Week 13: Self-assessment tools: MBTI and emotional intelligence asse…
  • Week 14: Assessing your own ability to improve: reflective journals …
  • Week 15: Review and coursework completion
  • Week 16: Final evaluation and project assessment
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